On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks to Alibris, the order was perfect & timely!
Alibris has great prices, the website is secure & I'm a VERY happy customer!
User friendly and easy to make a purchase my first time ordering
The shipping cost was more than I expected and the delivery date is too far out
Love your business! I'm a book-aholic and its great to find the titles at reasonable prices. Thank you!
Hard to find dvd, been searching and finally found your site and good price
Clear & Clean website experience, no pinch-points or frustrations.
Shopping online was very easy, prices are lower compared to other websites.
Excellent book service. Arrived just in time and in great condition. Great service as always!
This is my first time using this site. I have no prior experience, and therefore I have nothing helpful to contribute.
Available wanted item. Price little high but reasonable. Wrong tracking number initially but the agent fixed it and send the right one. Book is brand new in wrapping. Overall good transaction.
In choosing a book of any sort from you, i always look for the latest edition and your evaluation of its condition and the reliability of the seller. You have never let me down with this information. The delivery times have always been reasonable even when the books are sent from European sellers. Why should I not be pleased?
Found what I needed easily at reasonable prices with reasonable quality
Albris is amazing and able to stock books and DVD's other companies cannot, and a refreshing change in this world today.
The book I received was not the one I wanted. I completed a search and when I clicked on all options, I did not realize it would give me different volumes and versions of the book. I did not realize the mistake until after I submitted the order and it was too late to cancel. Other than that the book I received came in good condition as described and delivery was quick, but getting the wrong book is pretty disappointing.
Received items in about two weeks, in great condition. Will definitely shop here again in the future.
Very clear and easy-to-navigate site, with no ambiguity. Excellent prices. Thank you!
Quick and easy; hopefully each seller will be the same🕊🙏🏻🙏🏿
Quick and easy to use; thank you. Good selections to choose from,
You are a great service! I have used Alibris many times and have had no glitches.
Easy and quick, website is simple and good prices, will definitely continue to shop here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members