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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,457
shipping
12,447
quality
12,441
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Nearly impossible to return to continue shopping from...
September 14, 2024
Updated review

Nearly impossible to return to continue shopping from any of the later pages (of the site). This issue should be a VERY easy fix. Thanks, DJ

Date of experience: September 4, 2024

Very "user unfriendly" to update the SHIP TO address
February 10, 2023
Previous review

Very "user unfriendly" to update the SHIP TO address.

Date of experience: January 11, 2023
New York
1 review
0 helpful votes
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Book received!
September 14, 2024
Updated review

Book was received, no issues what-so-ever. Book is condition described.

Date of experience: September 4, 2024

Grateful for a wider selection of the same book from...
June 12, 2023
Previous review

Grateful for a wider selection of the same book from different sellers.

Date of experience: June 12, 2023
Tennessee
1 review
0 helpful votes
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The website is easy to use
September 14, 2024

The website is easy to use. I also appreciate the amount and variety of products offered.

Date of experience: September 4, 2024
Minnesota
1 review
0 helpful votes
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The process to search and purchase has been easy, understandable and seamless. Thank you!

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Very easy website to negotiate
September 14, 2024

Very easy website to negotiate. Great Website is very easy to negotiate.

Great selection of books

Date of experience: September 4, 2024
Texas
2 reviews
0 helpful votes
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I like that you have a deep inventory of books of all...
September 14, 2024
Updated review

I like that you have a deep inventory of books of all stripes.

Date of experience: September 4, 2024

I wanted to choose expedited shipping but I had no...
May 13, 2024
Previous review

I wanted to choose expedited shipping but I had no way to choose that.

Date of experience: May 3, 2024
Florida
2 reviews
0 helpful votes
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Easy to update profile
September 14, 2024

Easy to update profile. Happy to have found a bargain for an expensive book!

Date of experience: September 4, 2024
Minnesota
1 review
0 helpful votes
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I was unable to return to shopping from the review...
September 14, 2024
Updated review

I was unable to return to shopping from the review order page, when I wanted to add a book to my order!

Date of experience: September 4, 2024

Prices are great on new books--compared to other vendors,...
December 26, 2021
Previous review

Prices are great on new books--compared to other vendors, plus often eligible for free shipping! And, I also often find otherwise hard to find books at Alibris!

Date of experience: December 26, 2021
Vermont
1 review
0 helpful votes
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Easy to find the book I wanted, find the best value, and order it right away

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
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Great
September 14, 2024
Updated review

Great. But you should have asked me which card to charge instead of assuming I wanted to use the same as before. I clicked - I bought. Too fast there!

Date of experience: September 4, 2024

Great
September 14, 2024
Previous review

Great. Easy. Good prices. It was good except I was just slowed down by having to type 50 characters past the few I had time for. So my five star was changed to four.

Date of experience: September 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Alibris takes the World Cup.
September 14, 2024
Updated review

Alibris connects me independent booksellers across the globe.

Date of experience: September 4, 2024

I have ordered from your platform for years
September 12, 2024
Previous review

I have ordered from your platform for years. I find your booksellers accurate in descriptions and shipping costs reasonable.

Date of experience: September 1, 2024
Virginia
2 reviews
0 helpful votes
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No title
September 14, 2024
Updated review

I despise these surveys
When I have a problem you will know
When service is exceptional I will inform you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024

Mo Mexxage!
April 10, 2024
Previous review

Mo Mexxage!

Date of experience: March 31, 2024
Virginia
1 review
0 helpful votes
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Had the book i wanted
September 14, 2024
Updated review

Had the book i wanted. Was very easy to order and was at a good price.

Date of experience: September 3, 2024

Well done!
February 11, 2023
Previous review

Well done!

Date of experience: February 11, 2023
Illinois
1 review
0 helpful votes
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Easy ordering, had the book I was looking for. Description furnished by the seller was accurate...as my copy is the same, only worse.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Catching up on lost chances...
September 14, 2024

One of the nicer things recently has been having more opportunity to read for fun, instead of 'just for work'. There are a great many (many, many, many...) books from authors I already knew were good, that I had not gotten to -- as well as books from authors I had thought about but never had the time to get to try.

Not "classic" books, not "great" books, and certainly not best-in--sellers; and older books. Meaning finding them in the all-too-often-disappearing second-hand bookstores, was arduous and uncertain.

But on Alibris, I could find such. At price points, and qualities, which I could select amongst to meet my wish (for freshness or for cash-saving). It has been a bit like having access to salespoint just when I had some birthday cash to indulge in a long-deferred and almost lost joy.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Excellent price
September 14, 2024

The book I received was in like new condition. Will order again

Date of experience: September 3, 2024
Massachusetts
1 review
0 helpful votes
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Seems easy
September 14, 2024

Seems easy. Now lets see how easy it is to access my book? Also it was informative up to this point!

Date of experience: September 3, 2024
Wisconsin
1 review
0 helpful votes
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Teliable
September 14, 2024

I've used a Alibris several times and they've always been very dependable.

Date of experience: September 3, 2024
Alabama
1 review
0 helpful votes
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Surprised and disappointed
September 14, 2024
Updated review

Book I received on 19 Aug 24 was 5' X 6' and had expected 8' X 10' based on the description info and my familiarity with an old copy I owned. I wanted a hard copy which I got but just in smaller size than I expected. I requested a return and the site had limited space for description and was told to contact seller which I did with a more complete description of the situation. Got a response on 8-29 indicating my request had been received and should be resolved in 1-2 days. Book remains unopened awaiting response from seller or Alibris.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2024

Am ordering based on the ISBN number but your picture of the cover doesn't match the copy I have but I am hoping that despite the cover difference, the one your dealer ships will be identical to mine.

Date of experience: May 2, 2021
Michigan
2 reviews
0 helpful votes
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Quick, cheap and easy to purchase
September 14, 2024

Quick, cheap and easy to purchase. Look forward to reading this book

Date of experience: September 3, 2024