On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The picture showed 7th Edition of the book. As soon as I paid, 3rd Edition appeared. It DOES make a difference! The text is probably just as good, but the problems do not match. I need at least a 5th Edition! This is not the first time this happened. It may not matter for a work of literature, but I bought textbooks. Editions matter
Love it, this site helps me get the graphic novels I want quickly and pretty inexpensive.
All worked very well. But when I am trying to check on availability of books from a specific bookstore, and they don't have it, it would be nice to see the search parameter returned in the message, so I can know that I really did press "enter" for that search.
Nice having the alternate (less expensive) cart option. We'll see how quickly the books arrive... :)
Good find.price and delivery was what i needed. Will likely use again
I found this book that is always marked up by 3rd party sellers for resale. I genuinely wanted it for myself to read. Bought it here for normal price and also received fast shipping! Thank you so much! I appreciate it!
I got this one book very quickly. The shipping requirements for larger orders is a little confusing but I got a very good price on this one book and fast deliver.
It was so easy to shop and find what I was looking for. Payment process was easy as well. Thank you
Always the best! My favorite place for finding literature!
My last order for a novel gave me a prepublication version (no page numbers, grossly oversized). The return process is too cumbersome.
I like the feature in you search of books by author
Easy to find and buy. Good search features; books arranged by price with good descriptions of conditions
Book is easy to find; descriptions of both book and condition help choose among options. Once chosen, buying is easy.
Not interested in making an account. Little annoying getting past that.
The process was easy...I like recycling the books and you can cancel
Easy purchase. Thank you. Easy purchase. Thank you. Easy purchase. Thank you.
Shipping is $2 higher than competitio. Thankyou for having this I have bought others from you.
Very easy to search and place an order. Definitely will use again.
Website was easy to navigate...thanks. Please don't require specified length of response.
Book delivered in great shape. Price, while high, was much less than retail. Delivery within promised schedule.
Always have what I'm looking for with great options and prices.
Many options with great prices with accurate condition ratings.
Great website for ording books. Lots of product, with competitive pricing and accurate condition notes.
Soy de P.R. Preferiría un costo reducido de envío cuando uno ordena mas de un libro y mas si todos provienen de Alibris
Item I wanted was easy to find. Multiple choices and prices available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members