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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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A very good alternative to Amazon
September 21, 2024
Updated review

I found the book easily, the price was reasonable, and the shipping was quick.

Date of experience: September 11, 2024

So quick and easy to buy a great book at a great price.

Date of experience: April 25, 2024
New Jersey
1 review
0 helpful votes
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Easy and convenient
September 21, 2024

Easy and convenient. Page is intuitive and very easy to shop.

Date of experience: September 11, 2024
Iowa
1 review
0 helpful votes
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Fast and good
September 21, 2024

Delivery was fast and the quality of the book was excellent.

Date of experience: September 11, 2024
Washington
2 reviews
0 helpful votes
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Glad to have the option to checkout as guest, thank you. The price, including shipping price, was reasonable as well. Oh, and thank you for not making it mandatory to include my phone number, very polite and non-intrusive.

Date of experience: September 11, 2024
New York
1 review
0 helpful votes
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Easy to navigate website; info was clear and straightforward

Date of experience: September 11, 2024
Georgia
1 review
0 helpful votes
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It said free shipping but you charged me shipping?
That was crappy

Date of experience: September 11, 2024
Pennsylvania
1 review
0 helpful votes
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This is a site I can count on for what I am looking...
September 21, 2024
Updated review

This is a site I can count on for what I am looking for at the best prices.

Date of experience: September 11, 2024

So simple and satisfying!
November 8, 2023
Previous review

So simple and satisfying! Reading an article at the Kennedy Beacon substack and shopping for related books at the same time. Such a pleasure at Alibris!

Date of experience: November 8, 2023
Canada
1 review
0 helpful votes
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Quick and easy ordering process
September 21, 2024

Quick and easy ordering process. Very clear description of the book

Date of experience: September 11, 2024
Michigan
1 review
0 helpful votes
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Took weeks to receive
September 21, 2024

Not impressed, will watch stores closer and not order from that co again

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2024
Illinois
1 review
0 helpful votes
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Ordering
September 21, 2024

The website is great. The process was very easy. The books were pack good and arrived quickly.

Date of experience: September 11, 2024
California
1 review
0 helpful votes
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Great service
September 21, 2024
Updated review

Easy to order and good price. Shipping time was good and product as stated.

Date of experience: September 10, 2024

Good item as described
June 2, 2024
Previous review

Received in timely manner and as described. Would order again from Alibris.

Date of experience: May 22, 2024
Washington
3 reviews
0 helpful votes
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Book arrived as described
September 21, 2024

Book arrived in good condition as described in the listing.

Date of experience: September 10, 2024
Maine
1 review
0 helpful votes
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Easy to order and check out!
September 21, 2024

Easy to order and check out! I had multiple items sent to multiple people...simple!

Date of experience: September 10, 2024
New Mexico
1 review
0 helpful votes
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Good experience shopping except it made me leave comments which was annoying

Date of experience: September 10, 2024
Wisconsin
1 review
0 helpful votes
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Easy to complete sale, find an item and receive an email confirmation.

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Good, now not so good since you require a 50 character response.

Date of experience: September 10, 2024
Minnesota
1 review
0 helpful votes
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Had what I wanted; easy to order, even saved money...
September 21, 2024
Updated review

Had what I wanted; easy to order, even saved money by consolidating shipping :)

Date of experience: September 10, 2024

Wish I could get both books from same supplier
December 21, 2023
Previous review

Wish I could get both books from same supplier

Date of experience: December 13, 2023
Indiana
1 review
0 helpful votes
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Sign-up and ordering are quick and easy!
September 20, 2024

Sign-up and ordering are quick and easy! I used a coupon available and the shipping cost was reasonable. Nice experience

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Awesome!
September 20, 2024

I had a problem the first time I ordered. This time it was perfect. I will order again.

Date of experience: September 10, 2024
Colombia
1 review
0 helpful votes
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Too much packaging!
September 20, 2024

I appreciate that the book arrived in pristine condition but I was shocked at the amount of packing peanuts and wasteful packaging it arrived in

Date of experience: September 10, 2024