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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The book was received in good shape and arrived on time. I just wished it could have been available to arrive sooner.
I received exactly what I was looking for and in the condition is was described.
Quick and easy had what I was looking for! Will definitely use again when I'm on the search for my nostalgic manga haha
I tried to cancel my order the day after I placed it since I no longer needed it but it was too late to cancel when customer service finally got back to me two days after the order was placed. I was told I could return the book after I had received it. I received it today and the front cover of the paperback textbook was ripped almost in half. The quality of the book itself is tolerable. With the shipping costs and the duty fees, the textbook was not worth the trouble.
You failed to give me a coupon code for a $5 credit for signing up to you email marketing program
Found what I was looking for pretty easily. Was surprised coming from different vendors
When I was younger, I had a vegetable garden and would pick berries on outings. I canned my produce for several years but put it aside to raise kids and run a business. A friend shared some wonderful homemade jellies with us that got me interested in canning again. I hoped to find a good canning book to produce product as good as my friend's. I ordered the exact same book my friend used. It arrived quickly, was in excellent condition all at a reasonable price. Hope to enjoy my own jellies soon!
Found the books I wanted with no problem. One new and one in like new condition, can't beat that kind of service.
I love shopping Alibris books. I can always find what I'm looking for!
Package arrived soon after ordering, well packed and in condition described
Easy to find what books I am looking for. I now have over 3500 books
Easy checkout and reasonable price. Coupon was used. Item was available.
I found the items I was looking for quickly, and they were available.
I found what I was looking for very quickly and found that it was in-stock!
Access to most every title and author with price options without supporting the sellout/capitulation empire.
Received the order in the promised time frame, again avoiding contributing to the Brologarch sell out.
I found the experience seamless BUT I was not initially aware that I was ordering from multiple different vendors so was surprised in the end by the shipping costs. That said after having invested the time ordering the books that I wanted I was unwilling to not proceed with the purchase. In the end the price with shipping was not really a bargain compared with other sources but I took comfort that I'd supported numerous independent sellers.
My books are in good condition as promised. They arrived in a fairly timely manner. They were cheap, and the overall price was still very good, but man, shipping was still kind of expensive. But hey, what are you gonna do? My only issue was that one of the books I ordered had a provided tracking number that didn't work, so I couldn't actually track it. Thankfully, that was the book I needed less urgently, and it did still get here. So, yeah, all in all, pretty good.
Easy to use website. Showed lots of options for the book I wanted.
Hello... Iam highly satisfied with the service offered by Albiris book seller in terms of fair price available and the expedited delivery in terms of receiving the order within a reasonable amount of time... many thanks indeed...
Easy to find what I needed. For example, I was quickly able to check each seller to see if they offered other books I was looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

