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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It's good, nothing too crazy, although I felt the cover used for the book online was misleading as I thought I would be receiving the latest edition of the book I was trying to get.
I have always found the books I was looking for at a fair price.
Easily found books I wanted, checkout was also easy!
Convenient search, linked to multiple resources. Of course quality is based on the reliability of the individual vendors.
Wide selection, easy search, and the seller rating help to assess the veracity of their book description.
Book went from one shipper to another and was considered delivered when it had just been transferred to secondary shipper.
Easy and you have the book I want! Thank you
Found the best pricing for my college book here and it came in a timely manner
Wonderful! I tell everyone to use Alibris! Perfect alternative to Amazon.
Found an out of print book for my research and it was painless to order and receive. Happy to have found this site for books such as this!
I got what I wanted when I expected it. I hate being forced into surveys however, so I find this aspect very unappealing. The email asking users to confirm delivery is slightly deceptive and off-putting.
At the end, after I had entered the name and address in my credit card information, the website would not let me go on and pay for my book. I did not know why this would not happen. I'm so glad that I don't know why, but I had the patience to take my time and read the small print. Or at least read the little instructions. It turned out that order to send the book to my friend. I needed to write G and A for Georgia instead of right out the word Georgia. Had I not spent quite a bit of time searching through the web site or my order trying to figure out what I had done wrong. I might have no idea, what to do with my order that I thought I had put in all the correct information for. The only thing that I did not do as the website was to write GA instead of the word, Georgia. Besides that it was pretty easy. Until I figure that out, I was real confused. It said to make sure and pay in US currency. I was paying with a visa, so I thought it was doing OK. I didn't know what I had done that did not go along with what I was supposed to do.
I got what I ordered at a good price, it was delivered quickly and well-packed too.
My first purchase using this website went very smoothly. I bought a book I had been looking for the past 15 years and was glad to find it listed on this website. I received it without issue.
Price is good. Book availability is good. Delivery is slow.
Easy to do and understand.You have a wide variety of books to choose from.
It's always nice to shop here. Every step is clear. Thanks. R.B.
I am hoping the condition of the book I ordered is the way it was described
I always find what I am looking for! Great site! Thank you for your great service.
Alibris offered the lowest price for the book I wanted, provided very timely delivery, and good follow up after placing the order.
An exceptional transaction in all areas. I highly recommend Alibris for all of your book purchases
Easy way to find the music you are seeking. Great selection of artists.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

