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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Pleasant experience. Large offering of books, used and new.
Great! This is a great way to buy books ata a very good price. Appreciated this way of buying books.
Combined shipping charges preferred. Shipping charges too high.
Needed my textbook for class, bought used here and it shipped well, no damage, relatively fast
I am very disappointed in my purchase. The description said it was a hardback, but I received a paperback. I felt the price was excessive for a mass market copy of the book I ordered.
The Book actually was in fair condition as there was writing on the cover and throughout the book, Cover was different than the one shown.
Didn't allow me to continue with my PayPal account for some reason.
We love Alibris. We have found every book we have ever searched for.!
Adding addresses is a little confusing.
From the beginning, this was miserable! I needed help with the first coupon, but nobody ever got back to me before it expired. Then, trying to get enough for free shipping was a nightmare! Finally, it was difficult to get my Credit Card to go through. Without phone support, I will never do this again!
Fast and easy experience. With no issues. Cheapest price online. Thank you.
I love shopping on your site. I can find items I want without a hassle.
I found a fairly obscure book for a great price. The selection is impressively large.
Love that you have all the books I'm looking for. Great service
My 1st time ordering here. Great price! Await to see how long my book comes now.
Easy and fast to complete order and make the payment. Excellent prices.
I like Alibris and would have given it a #5 rating, but I find it impossible to update my card address without it affecting the shipping address.
I get all my used books from here easy and inexpensive in fact the shipping is usually more than the book
I always find the books I am looking for and at a good price. I always compare your prices to Amazon and Walmart then buy from Alibris.
Found you on line and the service was great! The books offered were a great variety.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

