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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was simple and went as expected. Thank you! I would order from you guys again.
Alibris is great. It's nice buying from the small book stores around the country who actually had the more rare books I was trying to find.
I just wish I didn't have to pay for shipping for each single book from several different stores. The costs added up!
Not an easy book to find but Alibris had it and delivered it at speed.
Love the ease of finding what I want and ordering with payment
Very easy to find what I wanted, at great prices and received in a very timely manner.
Wished I could've gotten the book sooner but it came without issues.
Ordered a cd. Was shipped in light bubble wrap envelope. Corner or cd crushed. I hate to write such a review, but I have had this happen with other sites. All they have to do is put a couple of cardboard pieces and a light bubble wrap.
Smooth and fast transaction. Excellent service. Thank you!
Easy and affordable. I have never found this site before but am so happy I did now!
Lots to choose from at great prices! Bought here before and had forgotten about them, glad I found them again.
Extensive selection, good prices, able to locate hard-to-find or out-of-print books
Found what I was looking for quickly. This part right here is a problem. 50 characters- why?
It went well and I placed an order and it came on time enough in good condition.
Website easy to use and details about condition of book appreciated
Great Service and books in the condition I was expecting. Was very pleased.
Good condition of book, good price, but took a while to receive it.
Count on Alibris! A great bookstore, always a good experience!
Not thrilled about the $4.99 shipping per item, but the prices are good.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

