Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Book received in excellent condition and with scheduled delivery date
I like the optional suggested cart to save on shipping. Nice!
Tooky Books ROCK! Of all the Alibris sellers I have used, Tooky Books is by fair the best. I look forward to what Tooky Books will bring to market and will certainly buy from them again.
First order. Hope book is in very good condition as advertised
Experience has been OK. I deducted1 star for high shipping charge compared to the other website I use for book purchases.
Very user-friendly site. Additionally, detailed information was given on all items. The prices were more than reasonable.
Huge selection and a variety of options with easy check out.
The book I ordered was a bound copy of the correct book missing the first two chapters. This was unexpected.
Quick, accurate, and easy. Found what I was searching for and it was not available in many places.
Am always pleased with the product and service.
In one instance a page was missing in the particular book I had ordered. The
Vender replaced it immediately with a note of apology. Excellent!
Best source for special booksalways my source
I always find what I need with Alibris. I love that they host so many small, independent dealers.
Wonderful to find used and new books from independent dealers.
Great price. Book condition was better than expected. Came fast.
Website is very easy to use. All information was available and EASY to access. Thank you so much! 🙂
Great service and the DVD was in great condition, as stated on the site. Excellent!
I LOVE Alibris books! I purchase lots of books and movies.
The price of the books was outstanding, but when I got to shipping, I had to take a second look. Even with the high cost of shipping, the books were good buys.
God bless... Good quality/selection, timely delivery efficient...
God bless. Efficient, smooth simple... Reduce 'feedback ñecesary'...
Available titles in good condition. I do order for myself or my school.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

