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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to search for titles, quick, cheapest float to the top - love that, paypal quick purchase, can't get better than that, thank you.
Straightforward. Though the previous address I had shipped a book to [as a gift] was 'sticky,' in the sense that it took several attempts to change.
Easily found the title I wanted and had a number of options. Once I made my selection, finishing the purchase was quick and easy.
Easy to navigate. Good price. Too many words...just lost 10 star rating
Pretty streamlined and easy to use. I like the wish list buttons being upfront in search results.
Filling in information is delightful, with automatic capitulation and auto spacing when number series are required. A really professional "user inputs".
Quick and easy to find the book I wanted. This option was not available on another site I use.
Book condition better than described. Vendor interaction and delivery very good.
Alibris offers an amazing selection, a fair price, and reliable delivery. My first place to go for titles I'm looking for
Easy website to navigate and easy to place an order for hard to find book.
I was disappointed with the condition of the book. The cover was ripped 3/4 the way down. I did get a refund and was very thankful.
Excellent and easy to navigate. The price was great as well. Thanks.
Book arrived early and it was in excellent condition. Packaging very sturdy.
Tracking number I received when product was shipped was not trackable so I got a bit nervous. But I received the order.
Terrific website for all books new and used! The best prices on books and ease of ordering!
Alibis is the best way to build a library! Finding books I want has never been so easy or affordable.
Just fine, No problems. They hadw hat I wanted at a fair price so I brought it.
Fast simple user interface, the process to encourage a review was a bit relentless
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

