Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast & easy. Excellent price for a used book, reasonable shipping price too.
Pretty good overall. The price for shipping should be lower as I find the shipping price quiet expensive for someone living in Canada.
Delivery time was fair. Price was great. I would recommend as the textbook sold to me is in great condition
Easy to find what I am looking for, and easy to order and pay and delivery is not expensive.
Book prices are excellent. Shipping cost is outrageous, however, for such a small order.
Alibris offered a nice selection of qualities for the used title I wanted.
Quick, easy and had everything I was looking for plus an impulse purchase or two.
The portal is easy to use, no guessing on my part, navigating the site to update the address was quick.
I hope this works & the book is in good condition for my friend
Quick and easy. The site is simple to use, offers choices, and is - in all respects - a go-to for books.
Smooth from top to bottom. Books arrived in excellent condition, as described.
Super simple, great prices, prefer to shop somewhere else beside Amazon
Alibris is a great clearinghouse for used books. My family loves books and we love giving books that might otherwise end up in the recycling pile a new home.
I really liked how they found the best price for me; I saved $15!
Love the easy access to the best book mail order that I have ever found
Very happy to find all book requests are recieved in the condition and time advertised.
Such quick and great service, also a great selection of books.
Fine! And it is the only Monday of this week, but another Monday will come next week and if this message is not expired by next week it will remain active for 1,*******,*******,*******,5555,6666, weeks longer.
As always, I found what I needed, placed my order, and received my order in a timely fashion.-I have never been disappointed in my searches at alibris for things I wanted to get.
It was simply good. No problems, I found what I wanted. I ordered them, no hassel. As, usual. When I order from Alibris.
I did expect my book that I ordered to arrived a bit sooner than it did. However, I did wait too long to order it. My stress may have been from my own doing. Thank you for the product it is in great condition.
It's an easy to use site. We get quick responses and great choices.
The best in price and easy-to-use website. You can find just about everything here.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

