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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It' very hard to navigate through your ordering, returning and exchanging systems and policies. You need to make changes. Thank you.
I love books and this is one of my favorite sites I have had great success in the past
My book arrived and is almost like new, probably better than new in some cases. I thank you for this. I look forward to receiving all books in this condition when purchasing used.
I got what I was looking for at a great price. Ordering and receiving the merchandise was quick and easy.
The book I received was practically new. It arrived packaged well. Other sites were charging three times more for the same edition!
Finding the book I wanted was fast and easy!It was also easy to send a copy to another person>
More value than expected in fact much more almost surprising
I have been an Alibris customer for years and like your service, this is my first BAD experience. Book "The Women" was ordered almost 2 months ago...i contacted the seller and Alibris 2 times each and received nice messages, one from Alibris saying my money would be refunded!
THEN THE BOOK ARRIVES TODAY!
Will still buy on Alibris...just one messed up experience...thanks... Francis Katz
As a HS teacher clinging to analog reading, I have relied on Alibris for nearly a decade to help me bring actual books to my students.
Always easy and almost always successful.
I love buying books from Alibris! Always good condition and reasonable price and fast delivery.
Not bad, for my 1st experience with this site. Good savings. My only complaint is I filled my cart, got distracted by something else, and came back to find my cart empty. That was kind of displeasing; I had to start all over again. Any reason why?
Looking for a book, hopeful to hold it. I will know more soon thanks.
Easy and fast, prices excellent, shipping reasonable, good
I found the book I was looking for at a reasonable price. The description of the book was accurate. I was so pleased when it arrived, even better than I expected!
The book was used but ever so gently taken cared of, you can tell the person who had it, maybe did not want to let it go. Glad they did.
I love buying physical books, you make that easy. Thank you.
My shopping experience was quick and easy. I appreciate being able to purchase the books I need at a discount.
I've shopped with Alibris for several years without any problems.
They always ship fast, have good prices, and have great follow-up contact.
Alibris has a convenient website and great selection of products.
Great price for a good new book
Thanks for having affordable books available at your website
Easy to find.
Very good selections.
Usually get order quickly
Always easy, always many selections
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members