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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,707
shipping
12,697
quality
12,691
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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The book I ordered arrived in a timely manner and was exactly as described on the website

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Quick, East, and not Amazon
November 16, 2024
Updated review

Found my book, ordered it, and went on my way quickly and efficiently.

Date of experience: November 5, 2024

Changing billing address was difficult
December 20, 2023
Previous review

Changing billing address was difficult

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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The items were easy to find and offered at good prices
November 16, 2024
Updated review

The items were easy to find and offered at good prices. Most of them are available in hardback, which I prefer.

Date of experience: November 5, 2024

It's easy to find books and sort by edition
December 30, 2023
Previous review

It's easy to find books and sort by edition.

Date of experience: December 30, 2023
Canada
1 review
0 helpful votes
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Excellent
November 16, 2024

Everything was as described in the order. The order was relatively quick.

Date of experience: November 5, 2024
Colorado
1 review
0 helpful votes
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Excessive Shipping Costs
November 16, 2024

It cost me 60% of the price of the goods I bought to ship them. $15 to ship $25 worth of goods. I don't buy from alibris as much as other places because of this cost factor. I can buy from others for more and still pay less overall.

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
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I was able to find the books I was looking for at a reasonable price.

Deliveries were outside the expected date range, but they did eventually arrive. When I followed up with support they were very cordial and helpful. They also reassured that if I did not received the books within 30 days they would consider the books lost and provide a full refund.

I am in Canada and tracking the shipment was limited to US destinations. It would also show the items as delivered even though the product was still in the US.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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I really love ordering books and videos from Alibris
November 16, 2024
Updated review

I really love ordering books and videos from Alibris. I recommend it to my family.

Date of experience: November 5, 2024

Alibris is my go to site for buying books and videos
February 11, 2024
Previous review

Alibris is my go to site for buying books and videos. I recommend it to family and friends.

Date of experience: February 10, 2024
Arizona
1 review
0 helpful votes
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A pleasure doing business
November 16, 2024

The books I wanted were hard to find but Alibris had them at a great price. Delivery was prompt as projected with no surprises. Once books arrived the packaging was flawless and books were in great shape. Thanks. It's a pleasure doing business.

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Appreciate the website navigation to reset password and update shipping address. Also appreciate the option for free shipping as well as the timely discount code, haha. Vote, even if you don't win! Thanks

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Happy Hollisters
November 15, 2024

I always love shopping and ordering from Alibris. Great prices and timely delivery.

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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Great
November 15, 2024

Book was in great shape. Arrived quickly. Good price and service.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Throughout my studies and general reading Alibris has made available easy access to books from a variety of sources.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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I like that the system calculates the total cost with...
November 15, 2024
Updated review

I like that the system calculates the total cost with shipping of all the items the customer chose and offers to replace them with the same items from other sellers or other inventory from the same seller, for a lower total price than those items the customer originally chose.
I don't bother reading perfect 5-star reviews, so I don't give perfect scores, because I want people to read my reviews. Otherwise, this would be a 5-star review of my current experience with alibris. Also, there's always room for improvement.

Date of experience: November 5, 2024

Yes
September 29, 2024
Previous review

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Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Quick & easy!
November 15, 2024

Quick & easy! Found the book I needed, in the format I wanted, and was able to check out quickly via PayPal.

Date of experience: November 5, 2024
Delaware
2 reviews
0 helpful votes
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No fuss, no muss
November 15, 2024
Updated review

Easy to select item, and purchase it. Wait time for delivery was short.

Date of experience: November 5, 2024

Immediately found the books I was looking for
February 22, 2024
Previous review

Immediately found the books I was looking for.

Date of experience: February 22, 2024
District of Columbia
1 review
0 helpful votes
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ADHD is Awesome
November 15, 2024

I was able to find the book I was looking for. It was in *perfect* condition! It came relatively quickly. The only thing I would change would be if there could be more detailed tracking for the shipment. We live in a hi density area and there are many "porch pirates" here. Plans have to be made if things might be delivered when we're not home.
It all worked out well this time. Since it was only one book, it fit in my mailbox (so I'll try to keep it in mind when I order again - only one, smallish book at a time)

Date of experience: November 5, 2024
South Carolina
1 review
0 helpful votes
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I've used Alibris for years now and am always pleased with the quality of service.

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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Just What I Ordered
November 15, 2024

I found exactly what I needed. It was at a price I could afford. It arrived promptly. It matched the condition described on the website. I am very pleased with my purchase.

Date of experience: November 5, 2024
Tennessee
1 review
0 helpful votes
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Great experienced.
November 15, 2024

Arrived as expected, in good condition, and at a reasonable price.

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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My card was accepted and I am excited about the book and streaming offered!

Date of experience: November 5, 2024