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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping costs are inflated. It doesn't cost that much to ship a book at book rate.
The item was delivered on time and was in good condition as described on the website
It is easy to order from Alibris Books. Waiting time is acceptable and they keep you informed of the delivery time.
Quick delivery and great prices, I will check your site again
Easy ordering, came quickly, & was a really nice book for a great price.
Alibris is always so wonderful to work with. My first choice for books, music, and movies
Appreciate that when the book I'd ordered from one vendor was no longer in stock, you provided a copy from a different vendor. That saved me time and effort. Thank you.
Found what I wanted with good prices!
Thank you! You have a great selection.
Contacting the company wasn't much help either as the email just basically told me I had to continue waiting for the book that I ordered. The condition of the book was accurate, though as it was in good condition.
Easy to find what I needed lots to choose from that's all I have
I was very satisfied with everything except the cover on the Better Homes and Gardens is not the original and it showed the original cover when I ordered it.
Everything else was great.
Shipping was slow. Packing was good. Description of condition was accurate
Ordering from Alibris is always great but delivery from USPS is horrible. Please consider another option to deliver.
Alibris has so many options along with so many titles!
Good book good service and fast delivery will order again when needed
It was quick and easy to order. They had almost all the books I wanted at good price. I'll definitely be ordering again from them. Thanks!
I thought Alibris tended to offer only more expensive hard to find books. I was very pleased to find this book at a very competitve price, that I might have otherwise found via Amazon. I will check Alibris now for all the books I am look for.
I can often find the book I'm looking for and at a much more affordable price that also helps the environment (by buying used rather than new)
Alibris has most every book I search for and always has lower used book prices. They are a trustworthy source.
Clear and simple. Though could use a more consistent placement of a book's year of publication.
Error on my part putting in my card number! Your site has always been very helpful and reliable. Thank you
Found the book I was looking for through alibris website. It was at a great price. Very happy with my purchase.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

