On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am always happy to find books available at Alibris. Quick ship and as described.
Alibris had the book I wanted at a reasonable price (and hopefully in good condition)! We will have to see!
Found the books I wanted with no problem. Purchase procedure was easy, appreciate the followup option.
Book was relatively inexpensive, shipped quickly, and was in the condition described. Great!
Easy site to navigate and easy to complete order information.
Nice seller! Fast shipping/delivery. Book received well-packaged and in condition as described.
Quick and easy. Being able to sort is good, but being able to ALSO sort by shipper would be very helpful.
I was able to find the book I wanted, with several options, and ordered it immediately!
Overall experience was positive. My only "complaint" was that my books, which were part of series, didn't come at the same time.
I wish shipping wasn't so much, but I understand. I have always found what I wanted and the books usually arrive in a very timely manner.
Thank you I like getting my books from Alibris.
I was told it would be a hardback book and I was sent 3 paper backs.
I have been a loyal Alibris customer for several years. Good selection of books and generally good prices, though shipping costs have increased. Great if you can bundle enough for free shipping via Alibris itself.
I am able to purchase books in pretty good condition for a small fraction of the cost in a regular bookstore. Sometimes, you have to wait a little while for the book but overall, it's okay.
I qualified for free shipping, but it was Not clear when free shipping was going to deducted from total. Shipping time exceeded that given after order was placed by 4 or 5 business days.
I qualified for free shipping, but it was Not clear when free shipping was going to deducted from total.
I had been reading in Kindle, but wanted to "feel the pages" again.
There are many good books that I have bought from Alibris
At a lower cost. Some that are older and no longer available elsewhere.
Alibris always has good prices for beloved long-lost books!
Found what I wanted at a fraction on the price elsewhere... and am very excited!
Hard to find the books I am looking for. No option for sorting
Easy and quick navigation. So many choices. I buy all my books from Alibris!
Book was as described. The purchase was easy and the delivery was prompt.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members