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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This was my first time ordering from Alibris, and it was a great experience. I was looking for a movie that's hard to find and not available to stream, and I snagged a blu-ray for a really good price. It arrived in near-perfect condition for a used item. I will definitely order from Alibris again!
Price was good, book is in great condition. Usps messed up the shipping, got stuck in Chicago for awhile, its resolved, received the book.
First time shopper on alibris. Understanding shipping was confusing. At one point, I read a message that said if I added $55 more to my cart, I'd get free shipping - or so I thought - but that didn't work out. Coupon code didn't give much of a discount. It was just confusing.
I have been looking for this book as my house was burned down. The author, Dr Ernest Gordon was one of my professors at Princeton. This book is second edition of the original book on the actual story of the River Kwai. The used book is grossly overpriced for a paperback, but worth it to have in my new library.
I understand the need for shipping fees but I didn't care for paying separate shipping for each item when ordering from a single site. Paying multiple shipping fees when ordering from a single site makes me far less likely to purchase from that site again.
Don't tell me how much time I need to spend on this. STOP. I WILL NO LONGER PROVIDE "FEEDBACK" SINCE YOU WON'T ACCEPT WHAT I'M WILLING TO DO. YOU'RE NOT PAYING FOR MY TIME
I placed an order for two books, one I needed for a class, the other I kinda wanted but it got me over the threshold for discounted shipping. The book I needed was canceled (and no longer available at the price I paid) but the other was sent with the shipping charge.
If part of an order is cancelled, it should be confirmed that the rest is still wanted.
Ordered a book recently via Alibris. The book was delivered in a timely manner, and was in mint condition. I'll continue to order books on Alibris due to solid customer service, timely shipping and good products.
Book received was in mint-condition. I'm very pleased with the company (Books of California?) I ordered from. Item was also shipped quickly.
The item arrived much sooner than was predicted, so very happy about that! And in good shape. Although I was less happy about how the delivery person curled it up and stuffed it in my mailbox. I was glad it wasn't in there very long.
Always excellent and easy to use! I've been coming here for years.
So far so good! Looking forward to getting the book! As long as the book arrives in the window of 3-15 days as promised, I will be very happy!
Quick and easy way to find books I just have to have. I find the book, I click, check out and then it comes in the mail. I love the process.
Quick and easy to find books at great prices and the orders arrive quickly.
Site utile pour trouver des livres introuvables sur Amazon
Your shipping charges are ridiculous. Media mail is much cheaper. And I know it does not have tracking…. However we. Should have option!
ALSO
Your $ off coupons are. Cheap. Have to spend to much for any reward.
This review is a general review. Whenever I need/want to buy a book, I choose to buy a used book. I ALWAYS find what I'm looking for. Prices are reasonable and delivery is prompt. What could be better?
When I want to buy a book, the first place I go is to Alibris. They always have what I'm looking for. Shipment is fast and reliable.
Appreciate the array of items! Never knew they sold movies! And, got a last minute $1.00 discount while checking out. I have bought many books from this seller. Wish shipping costs were a bit less costly.
I love getting my books from here, it's very easy to find al the books you want to read, and I love how you can pick between different copies based on quality, and location.
Thank you! Great value for used and new books alike! Great inventory across the network. I've never had a problem finding the book I am looking for!
There a usually several options in different states to choose from, depending where you live in the country, which sometimes saves on shipping. I do wish there were better descriptions of what the quality of the book is like, though, such as if the book has a CD or patterns, if those are still with the book or not.
Easy and fast with a good selection andf prices with a wide offering of hard to find books about the Masters Golf tournament in Augusta Ga held every year as the most prestigious tournament in the world
It's hard to add items to the cart if i have more than one tab open to alibris... items say they are added, but then they don't show up.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

