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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I buy books frequently from different websites. This is the only place where I pay for shipping. All the others I buy books from offer free shipping.
One book I ordered was significantly slower to arrive than the other, but they both arrived in great condition within an acceptable timeframe. So I was satisfied.
It was very confusing regarding the free shipping because when I made changes the changes DID NOT SHOW UP! THEN WHEN I SAW WHERE I COULD CHOOSE THE SECOND CART TO SAVE MONEY, EVERY TIME I SELECTED IT AND STARTED CHECKING OUT IT DID NOT REFLECT THE SAVINGS! I kept doing it over and over and over again! Then I finally went all the way to the end where I had to give credit card info before I could tell if the savings were actually applied. IT WAS EXTREMELY FRUSTRATING!
Quick and easy to order, as always. I have been using this site for many years. Very few problems with all the orders I have made over the years.
Always great to shop on your website! So many times I have been able to find very hard to find books on your website. Thanks!
Alibris is reliable and the books arrive in good condition swiftly.
Alibis is reliable and has a good selection.
I often shop for books here.
Easy to search and super easy to find the exact condition of books and compare prices and shop ratings. Sellers always have surprisingly great prices unless it is super special or rare.
Thank you; made a gift possible that Amazon didn't offer, w/o charging way more than I was willing to pay. Using alibris literally saved me over 50 dollars. And meant that a gift was possible. Thank you alibris.
Exceptional seller provided photos, speedy shipment, and super followup. I would highly recommend!
Don't let me down since the last time. But that one time I did business with Alibris, I have not gotten the book. Before that, Alibris sent me many books on time. You're still my first choice for used books.
That went fine, easy and straight forward just the way I like it, but time will tell how good it really is.
I wanted two books and was able to get them from the same vendor
It was hard to find where to put the coupon code. I think it qualified for cherry blossom tree, at least the cherry part. I don't know why I have to put 50 characters in. The coupon code needs to be earlier in this process rather than after the words submit order.
Everything about the experience with Alibris was great, except a small issue with the cover of the book. Something had melted / glued the cover of the book to the package, and it stretched the laminant on the cover, leaving a blemish. It's a paper-cover book, so it was going to get beat up eventually, but still a bit of a bummer.
It was very difficult to check out and pay, PayPal didn't work
One credit card didn't work
All because I was sending these books to my brother not myself. Fix this stupid glitch - so annoying o may shop elsewhere next time
Book arrived in good condition, at a good price, quickly. The order process was easy.,,,,,,,,,,,,,,,,,,,,
Disappointing experience with "coupon code" emails. They never deliver what they appear to, because of course shipping is a major part of many purchases. I get it, I came here because of one and ended up purchasing despite this. And it leaves a slight off taste each time.
From ordering to delivery -my order was great. I was informed with tracking.The book arrived in perfect condition. Thank you.
First time purchasing from here and it was an easy and smooth transaction finding books for free shipping.
MUCH IMPROVED SERVICE, BECOMING ONE OF MY PREFERRED VENDORS. HOPING POD IS ALSO BECOMING BEST QUALITY.
I am very happy with my purchase. The Blu ray is in excellent condition and played great. I will definitely recommend this seller to others and look forward to doing business with them again. Thank you
Found a scarce autobiography I was searching for at a fair price!
Good selection, variety of prices, not disappointed after several purchases. Could ship a little faster but I'm not expecting overnight.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

