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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,029
value
12,643
shipping
12,633
quality
12,627
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Simple and painless...
December 2, 2024

Simple and painless...inexpensive and speedy process. Hope it ships as efficiently!

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
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Easy to find what I wanted, good prices. However there are too many demands made when trying to leave feedback. I was hoping to type a QUICK MESSAGE but was sent back to leave a longer one. I also didn't want the followup to make sure I'm satisfied with my order, but got the ever-annoying "are you sure?" message. It would be nice if you just let me type as little as I want, and accept that I don't want something.

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
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I hope this is real because if it it this is my new favorite place to order books.

Date of experience: November 22, 2024
Louisiana
1 review
0 helpful votes
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The site is arranged well and easy to navigate. I found what I needed quickly.

Date of experience: November 22, 2024
New Hampshire
1 review
0 helpful votes
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,jog
December 2, 2024

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Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2024
Massachusetts
1 review
0 helpful votes
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Very easy to navigate the website and wide selection of conditions of book for sale

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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The price was good, the quality of the book was very good, the shipping took a couple weeks, seemed a bit long.

Date of experience: November 22, 2024
Texas
1 review
0 helpful votes
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I HAVENT BOUGHT A TON OF BOOKS HERE BUT I CAN ALWAYS FIND WHAT I'M LOOKING FOR (I LOST MOST OF MY BOOKS DURING HURRICANE IKE IN 2008)

Date of experience: November 22, 2024
Missouri
1 review
0 helpful votes
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Perfect
December 2, 2024

Everything was perfect. Your website and process made everything easy and efficient

Date of experience: November 22, 2024
Michigan
1 review
0 helpful votes
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Great experience
December 2, 2024

The book was exactly as described and came well packaged and fast. Highly recommended

Date of experience: November 22, 2024
Texas
2 reviews
0 helpful votes
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It was easy to find the book I was looking for. The description was detailed enough so I could make a sound buying decision. The price was was the best for the condition of the book.

Date of experience: November 22, 2024
Florida
1 review
0 helpful votes
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Seamless ordering
December 2, 2024

Great ordering process and excellent book prices. Order does take a few days to arrive but that's understandable. Decent inventory too.

Date of experience: November 22, 2024
Georgia
1 review
0 helpful votes
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It was very easy & user friendly
December 2, 2024

It was very easy & user friendly. Alibris also had the book I needed.

Date of experience: November 21, 2024
Washington
1 review
0 helpful votes
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No
December 2, 2024

I was disappointed in my experience. I used to like Alibris, but it has changed.

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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The price looks good, then the shipping is added later...
December 2, 2024
Updated review

The price looks good, then the shipping is added later and is alot more than expected. Books always ship for a special discount rate from the U.S. Post Office. I don't think it's over $8.00, which I was charged.

Date of experience: November 21, 2024

You guys often have the best prices!
April 5, 2024
Previous review

You guys often have the best prices!

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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My previous order was cancelled
December 2, 2024
Updated review

My previous order was cancelled. I need this book for reference in an upcoming sermon I am preparing. I sure hope this one isn't cancelled or I may never shop this site again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2024

So far so good
November 22, 2024
Previous review

So far so good. We'll see how things go when it arrives. The ordering process was easy

Date of experience: November 12, 2024
Missouri
1 review
0 helpful votes
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Quick and easy checkout and appreciate using PayPal thanks!

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
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Always great
December 2, 2024
Updated review

Amazing website! Always love to use Alibris when purchasing books.

Date of experience: November 21, 2024

Worth it!
August 18, 2024
Previous review

Ordered eights books and received them all within one to two weeks. As described and even received a vintage copy of one of the books which I am very pleased with.

Date of experience: August 8, 2024
Mexico
1 review
0 helpful votes
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Timely Delivery
December 2, 2024

Book was in excellent condition and arrived well before expected.

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
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Great prices and a very diverse selection of books...
December 2, 2024
Updated review

Great prices and a very diverse selection of books have
Brought me back to Alibris time and time again. Kudos
Alibris!

Date of experience: November 21, 2024

I can't complain as your prices are far more reasonable...
December 13, 2023
Previous review

I can't complain as your prices are far more reasonable than Amazon!

Date of experience: December 13, 2023