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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I was offered a coupon on an Email, Espresso, which gave me ten dollars off. It wouldn't accept this. Then another coupon was generated, giving me five dollars off if I'm not mistaken. There was also a "LOVE" coupon for a dollar off that I didn't use. In the end, once I processed the order No coupon was applied. Very disappointing, Joe Lin
I like to support independent booksellers instead of Jeff Bezos. Alibris makes this very simple. Thank you!
I'm always pleased everything is available as advertised shipping is prompt and good used books at good values.
I have always received quality books and DVDs from alobris. It is a great place to shop economically. Thank you.
It was easy to complete my purchase & the order confirmation email arrived very quickly
Received book! Yes, very very very good! Nothing better ever! Why are you sending me a survey?
These 3 books ended up shipping from 3 different locations with 3 separate shipping charges, all taxed.
It was a great experience to order on alibris and I was looking forward to get the delivery
It's quick and easy to find textbooks, and they are marked at reasonable prices!
They had the books i wanted for the longest time, the price was good as well (just wish the shipping was a bit lower), but overall, enjoyable experience
Alibis' website is easy to navigate and get the best prices for used and trade quality books. The shipping costs are a bit steep when two or more books are ordered from the same seller.
As always you had what I was looking for and recieved my books in a timely manner! I always check Alibris first, have for over 10 years I think!
Easy ordering, good packaging, item condition as described.
Quick and glitch-free experience! Very easy to find items.
Great site... easy to search... found much wanted 'vintage' items
Thrilled to find these deals on Kate Bush albumns/cd's
~ -Jean
I ordered a book while in Iceland and it arrived the day I returned home.
Prompt delivery, book was in excellent condition, will definitely order from her again
Hello. Thank you for reaching out. I was excited to place an order for a book and cd I have been looking for. I was going to use it for a listening center. I o my received the book but no cd. I reached out twice to the seller and they never contacted me. I ended up returning the book; however, I had to pay for shipping. I don't think I will be purchasing items from that seller again.
I always have a great transaction when I use Alibris. They don't disappoint.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

