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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,709
shipping
12,699
quality
12,693
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Rare Book Finally Found
December 20, 2024

Good price. Quicker than expected delivery. Good buying experience.

Date of experience: December 9, 2024
North Carolina
1 review
0 helpful votes
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Purchase book
December 20, 2024

Great price and item was as described - item was well packaged thanks

Date of experience: December 9, 2024
Oregon
1 review
0 helpful votes
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I received excellent customer service from Alibris. The ordering process was efficient and user friendly. The prices are reasonable and I received my book within a few days. I am a very satisfied customer.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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When my CD Package finally came the CD cover was creased in the corner and even worn down a bit as if it was beat up while on its way here. When the CD finally came and I put it on the CD player the CD kept skipping some lyrics as if my CD was glitched so my service over all was not good at all.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Rare Ryden At a Fair Price
December 20, 2024

This rare Mark Ryden volume was delivered quickly, well-packed and undamaged in brand new condition, exactly as described. Very fairly priced, too.

Date of experience: December 2, 2024
Massachusetts
1 review
0 helpful votes
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Great!
December 20, 2024

Awesome! Shipped and arrived quickly, the book came as described!

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Fine books at fine prices.
December 20, 2024
Updated review

I found the site easy to navigate and I was able to get the book I wanted for a great price.

Date of experience: December 9, 2024

East, convenient, and cost effective
November 28, 2024
Previous review

East, convenient, and cost effective. I was able to find the product/author I was looking and was able to get competetive pricing.

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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Bookworm paradise
December 20, 2024

So many titles and lots of obscure books. Right up my alley. Shipping was faster than estimated. My go to for books. Much better than that gigantic behemoth that starts with an A.

Date of experience: December 9, 2024
Alabama
1 review
0 helpful votes
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This was my first time using Alibris and I was pleased with the prices and the inventory. Will use again for sure.

Date of experience: December 9, 2024
Massachusetts
1 review
0 helpful votes
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Great price
December 20, 2024

Great price. Don't like the shipping fee at all. I do wish there was a better price that reflected the actual price for media shipment. It's it Fair to make me purchase a book that only costs you 1$ to send me and you pocket so much off of this purchase.

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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CD's Are Still A Treasure
December 20, 2024

As many folks know, gradually, even inevitably, CD's are becoming passe, impossible to purchase, especially at reasonable prices and newer technology is being marketed aggressively.
At the same time, CD's are still a wonderful item, especially for classical music collections. In this light, Alibris is a valuable find and this is deeply appreciated by this consumer.

Date of experience: December 9, 2024
Michigan
1 review
0 helpful votes
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Hard Find but you Had It!
December 20, 2024

I bought this guitar lesson book in the 80s and learned from it and moved on. Today I needed this book to teach guitar (I have no idea where the first one went to) and Alibris had it. I have another student who will be purchasing from you! I was discouraged looking for this book and also sticker shocked until I came upon Alibris's web site.

Date of experience: December 9, 2024
Kentucky
1 review
0 helpful votes
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There is always the book I want at a reasonable price
December 20, 2024
Updated review

There is always the book I want at a reasonable price. I have never had any problem getting my order shipped on time.

Date of experience: December 9, 2024

You always have the books I want!
April 13, 2024
Previous review

You always have the books I want!

Date of experience: April 3, 2024
District of Columbia
1 review
0 helpful votes
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Very Poor Copy
December 19, 2024

I ordered a copy of Simmons' Endymion which was listed as being in good condition. It was anything but a good copy. It was, at best, a fair copy, arguably a poor copy.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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You are very organized and it is a pleasure to do business with you

Date of experience: December 9, 2024
California
1 review
0 helpful votes
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It easy to order and was a good price. I received it quickly 😊.

Date of experience: December 9, 2024
Mississippi
1 review
0 helpful votes
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Herb book
December 19, 2024

Found what i was looking for and it shipped quickly. Outstanding experience

Date of experience: December 9, 2024
Connecticut
1 review
0 helpful votes
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There was a significant delay (over two weeks) between when the shipping label was printed to when the product was actually received by USPS for shipping - when I reached out to the seller for clarification about this, they did not engage or explain why it took so long.

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Thanks!
December 19, 2024

Thanks! I've found a book with you I really need to read. Happy to have discovered your company.

Date of experience: December 9, 2024
Michigan
1 review
0 helpful votes
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Easy to shop and get the item I needed...shipping was fine and the product arrived undamaged

Date of experience: December 9, 2024