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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good price. Quicker than expected delivery. Good buying experience.
I received excellent customer service from Alibris. The ordering process was efficient and user friendly. The prices are reasonable and I received my book within a few days. I am a very satisfied customer.
When my CD Package finally came the CD cover was creased in the corner and even worn down a bit as if it was beat up while on its way here. When the CD finally came and I put it on the CD player the CD kept skipping some lyrics as if my CD was glitched so my service over all was not good at all.
This rare Mark Ryden volume was delivered quickly, well-packed and undamaged in brand new condition, exactly as described. Very fairly priced, too.
I found the site easy to navigate and I was able to get the book I wanted for a great price.
East, convenient, and cost effective. I was able to find the product/author I was looking and was able to get competetive pricing.
So many titles and lots of obscure books. Right up my alley. Shipping was faster than estimated. My go to for books. Much better than that gigantic behemoth that starts with an A.
This was my first time using Alibris and I was pleased with the prices and the inventory. Will use again for sure.
Great price. Don't like the shipping fee at all. I do wish there was a better price that reflected the actual price for media shipment. It's it Fair to make me purchase a book that only costs you 1$ to send me and you pocket so much off of this purchase.
As many folks know, gradually, even inevitably, CD's are becoming passe, impossible to purchase, especially at reasonable prices and newer technology is being marketed aggressively.
At the same time, CD's are still a wonderful item, especially for classical music collections. In this light, Alibris is a valuable find and this is deeply appreciated by this consumer.
I bought this guitar lesson book in the 80s and learned from it and moved on. Today I needed this book to teach guitar (I have no idea where the first one went to) and Alibris had it. I have another student who will be purchasing from you! I was discouraged looking for this book and also sticker shocked until I came upon Alibris's web site.
There is always the book I want at a reasonable price. I have never had any problem getting my order shipped on time.
I ordered a copy of Simmons' Endymion which was listed as being in good condition. It was anything but a good copy. It was, at best, a fair copy, arguably a poor copy.
You are very organized and it is a pleasure to do business with you
It easy to order and was a good price. I received it quickly 😊.
There was a significant delay (over two weeks) between when the shipping label was printed to when the product was actually received by USPS for shipping - when I reached out to the seller for clarification about this, they did not engage or explain why it took so long.
Thanks! I've found a book with you I really need to read. Happy to have discovered your company.
Easy to shop and get the item I needed...shipping was fine and the product arrived undamaged
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

