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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've been using Alibris for years and have never had a bad experience. Great prices for books and reliable service.
Old book good as new. No notes by previous owner, just slight chaffing at one end
No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem. No problem.
Great except for the default on "signing up for coupons". Wish that were opt-in rather than opt-out. I missed the button to turn it off, and wish I had, since I don't want email spams,
Great site as always! Long time customer, excellent selection of products
I am always very pleased with my purchases, the quality and the low prices.
I appreciate being able to get books that are out of print and hard to find.
I have ordered several times from Alibris and only a couple of times have I been disappointed with my purchases and only one time have I not gotten the item I ordered I guess someone else got the ordered item, but I was given credit.
Quick and easy with many choices available. Arrives as noted.
Received the title ordered in a timely and efficient manner, reasonably priced and easy to use website.
Came to this site cause the book I was looking for was inexpensive. Checkout was quick and easy. 👍🏽
Awesome experience, 5/5, thanks so much! Really appreciate the speed of shipping and quality of item.
You have an easy to access site, & also I was able to get a hard to find books at a better price than other websites.
Easy shopping and an inexpensive purchase. Because I knew what author I was looking for.
Excellent experience. All relevant information about book and shipping complete.
Overall wonderful experience with Alibris! Great selections at fair prices, reasonable shipping costs and a beautifully presented book arrived quickly at my doorstep.
Quik and easy! Very happy w the pricing! Hoping that the book is in decent shape 🙏
Love the selection and the prices. Prefer to get used books so I don't have to worry about when to return them to the library and maybe we can kill one less tree. :)
Easy website to navigate. Excellent selection. Great pricing. Convenient shopping. Reliable shipping.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

