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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I ordered. It was acknowledged. It came on time. The book was in the shape described at purchase. The price was fair.
This was an easy and efficient and reasonably priced way to purchase a book of great interest to me.
Thank you.
OK you fill in the blanks and push the buttons and it happens.
Very hard to find book at a reasonable price. Website was easy to navigate.
I was looking for the best price on the series of books I was looking for as a gift to my grandson. They were a bit more than I wanted to spend, but they came promptly with no issues.
Book arrived sooner than expected and in great used condition. Thank you!
Great. So far! I think my end result will be great; I cannot wait to receive my books.
Perfect. Thank you for overall experience. Use often. No problems.
Easy to use, well laid out e-commerce web site that had the book I was looking for.
Never a problem. Can nearly always find title or subject I want available at low cost.
I have been an Alibris book customer for many years and they are, without hesitation, my go-to for used books. Consistently reliable. Perhaps because I am in Canada shipping time can be longer than I'd hope for. Only gripe I have is that after the "your order is shipped" notification there are no tracking updates. Would be nice to have a little more visibility on the status or ETA.
I absolutely love ordering from here! The process of payment could be a bit faster. I'm having to wait a week to get notified of my order being shipped from the time I have placed the order. The payment processing is slow, but they make up for it in the delivery time. I'm still going to continuing order from here.
I'd like to be able to change the ship-to address BEFORE I get so far into the process. I kept wondering if I'd be able to ship to someone else or if I wouldn't be given that option. It was a little concerning.
So nice to find used books so easily! Shipping always reasonable
Your website is surprisingly clear and simple to use. Much appreciated.
For a book that was just released a few months ago, this was a good price on a new book.
Happy to see a reasonable price on a hardback book in very good condition!
Great purchase, fast delivery. I would purchase from this seller again
Wish I could see comparative shipping costs before choosing the vendor
It was easy to checkout and save info as new user - I look forward to checking out the site for more titles I now have in mind.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

