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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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My wife has spent months looking for thia book. I was able to find it in minutes and sent to the house in less than a week. Made me look like the hero!
I hate having to enter at least 50 characters! Stop wasting our time with stupid requirements like this. Otherwise a good experience.
Your list of books qualifying for free shipping has nothing of interest. If you made that offer open to all books I would have bought 2 more books. Frankly, this offer is useless as is.
This is my first order. It was recommended by a friend. I will hope she is right. So far I am very happy with Alibris. I will use it again.
Everything went smoothly in the shopping and ordering and purchasing experience. All good so far.
I am very happy to get my discs and there were a lot to choose from old and new
Seller was quick to respond. Made my first purchase today! Thanks so much and I'll definitely be a repeat customer!
I am always happy to rate in stars. I do not want to give a descriptive review in order to submit my review.,5 stars is fine for reviews. Thats enough, unless i choose to say more. Not allowing starred reviews to be submitted unless words are included limits the number of reviews you will receive. Try it, just stars is acceptable, you will be blown away by the increase in review submissions. When something specific is needed, the customer will include it, but please stop demanding.
I hoped to find a little booklet I enjoyed years ago, and was pleased to find it on your list. As well as a few other inspiring titles.
So far very good and easy to use. Will continue to shop at this site.
Great selection of used books and easy use of the website. Highly recommended.
Fine. I don't have any issues but I don't like that they keep emailing me saying I'm required to leave a review. For that I'd rate lower.
That was very easy! Now I'll wait to see how quick delivery is………
I ordered a used CD at a very reasonable price. It was an excellent condition and I couldn't be happier. Often times the plastic cases are cracked, but this arrived in perfect shape.
Always good experience and never a problem. Great book selection from older years to today.
1. I ordered a book and received one different from the what was advertised.
2. I cancelled one order but Alibris also cancelled another order which I did not want to cancel simply because the subject/topic was similar.
Came in about 2 weeks pretty good prices. Website is easy to find textbooks
Let's see how soon my book arrives and the condition of the book.
Quick, easy to use site. Check out was flawless. That's all folks.
I have been using Alibris for a long time and have always been satisfied with the service and with each of my purchases. The information available on the website helps me to choose the copy that will meet my needs and in the rare instances when a book turns out to be unavailable, communication has been prompt and polite.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

