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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So easy to find a good quality used book on your site. Shipping costs were not excessive. Thank you.
I ordered 3 books as a present for a loved one. No complaints.
Espéra Que llegué mi pedido para poner una nota. Pude hacer mi pedido sin problema en la elección y el pago. No comprendí si en algún momento te dria el envío gratis por compras mayores de 35.
I was sent exactly what I ordered. It was on time and in the condition expected.
Quality shopping experience. My only critiques would be to show "samples" of what the inside of the book's pages look like (like Amazon does), and to also show pictures beside the titles on my Wishlist.
Great experience. Good price. The item arrived as described.
It arrived quickly and was pretty cheap honestly. I would order again
I needed to change my password, but no link to my account was available on the checkout page. I had to open your site elsewhere to access my account.
I was satisfied with my order of the book. It was used but in a good state and well packed
The book came quickly and I had a discount price! I liked how many options there were for the title which gave me a variety of choices when I got my book.
Reasonable and efficient process - will see how delivery goes.
I've used Alibris for years and absolutely Love this site! I can usually find exactly what I'm looking for and now my granddaughter loves it too!
I needed a book for my class, ordered it and received it really quickly.
It was easy to find the book on thise websight and it came really quick. Like a week after i placed the order maybe a little longer but i was expecting like a month in waiting like i do for my other text books and it was so much cheaper on here!
Very satisfied with my shopping experience. I would recommend Alibris.
It took a little longer than I expected, but the book was in excellent condition, just as it was described. The price seemed reasonable.
I always shop here for books. The prices are great and sometimes this is the only place to find rare books or any books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

