On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love alibris bit sometimes have had to wait a bit for much wanted books. My most recent order was ordered promptly. Im delighted and encouraged by the improvement. Thanks! Keep up yhe good work!
I really enjoy the work of Richard Wilbur, and I have decided to obtain copies of his various poetry collections. I searched for copies of his first collection on this site today and found a nice copy at a reasonable price. I was quite happy with my experience.
Search for desired book went well. Recommended item seemed appealing. Ordering was easy.
Great to find a first edition of a fun book that will become a treasure in it family.
Great prices! I always find what I am looking for. Will shop here again!
Not happy my payment info was saved with no option for me not to have it saved.
Coupon posted on Alibris website when shopping showed expired at checkout
I order from Alibris first before any other website--but have never benefitted from coupons. The website works very well. My husband had one bad experience and now only goes to Amazon
I did not find a coupon, but other than that it was great I recommend Alibris to everyone.
I worried that my item wouldn't land in Canada when I saw an American address and was confused by it. Customer Service was prompt and put my fears to rest.
Easy and appreciated the opportunity to save on the purchase
Awesome stock & prices. Good to check here first for hard to find books.
Good website easy to use, would like a way to calculate shipping before the pay page.
Fast, easy found what I wanted, bought it and on my way, love using Alibris.
Alibris continues to be my first choice for rare and out of print books. Great choices and customer service for more than a decade!
I found it very easy to find the book I want and condition descriptions were great to have.
It was fast and easy to find the book I wanted to and place order.
Found this book at a great price and even got a discount! Perfect
I have never had a problem with alibris. I have sold several college books in the past also.
Instantly found what I wanted. Quick payment process…done! Hoping the receiving of this books runs as smoothly as this😉
I buy books frequently from different websites. This is the only place where I pay for shipping. All the others I buy books from offer free shipping.
One book I ordered was significantly slower to arrive than the other, but they both arrived in great condition within an acceptable timeframe. So I was satisfied.
It was very confusing regarding the free shipping because when I made changes the changes DID NOT SHOW UP! THEN WHEN I SAW WHERE I COULD CHOOSE THE SECOND CART TO SAVE MONEY, EVERY TIME I SELECTED IT AND STARTED CHECKING OUT IT DID NOT REFLECT THE SAVINGS! I kept doing it over and over and over again! Then I finally went all the way to the end where I had to give credit card info before I could tell if the savings were actually applied. IT WAS EXTREMELY FRUSTRATING!
Quick and easy to order, as always. I have been using this site for many years. Very few problems with all the orders I have made over the years.
Always great to shop on your website! So many times I have been able to find very hard to find books on your website. Thanks!
Alibris is reliable and the books arrive in good condition swiftly.
Alibis is reliable and has a good selection.
I often shop for books here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members