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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping was easy, selection is great. First place I look when wanting a book.
I didn't like that when I had to create a password there was no option to show password. That's a handy little feature to have on any website. Other than that, everything was fine
Came looking for two specific books, found them and some music from way back and ordered it too. Done in less than 10 minutes.
Books my wife wanted were easy to find; easy checkout with Alibris account.
My mom told me about Alibris years ago. I have bought many books for very inexpensive prices, but the shipping is getting way too expensive. Used to be when you said they were books they shipped for very little money.
I should have signed it right away as three times I put my books in the cart and it erased two of them. For the books I purchased, great prices. For others only in paperback I can no read the small print and some of the others were just way too expensive. I have to thank my Mom may she rest in peace reading!
Waiting to see if it arrives on time. Nothing else matters.
I've not trusted you before.
I don't give a 5 until it arrives on time.
It was easy to use and I liked how they gave me many options from who i can buy from and compare prices for the item i needed.
I had spent quite a bit of time filling the cart with the books I wanted. When I logged in, the cart was empty. I spent several minutes re-filling the cart and losing 2 books at lesser prices for Very Good quality. I was in the process of ordering for about 2 hours. Very unhappy.
The billing information was difficult to get right. Be careful how you put in your billing and shipping addresses if they are different.
Great prices and selection. The Baltimore Museum of Art was sold out of American Sublime. So I googled the title and found your website had it and at a discount. Thanks!
It has always been easy to shop with your site. Usually a very good selection of the title I'm looking at a wide variety of prices and conditions.
Always easy, even if I don't find what I'm looking for, I'll find something to think about purchasing.
Beautiful book of Mexican calendar art. I seen an exhibit of the original paintings at the Mexican Fine Art museum in Chicago. It was a fantastic exhibit and I really desire to have a book and history of the works.
I have been buying from Alibris for a long time and have always been pleased with the quality of the goods I have received, and with the speed of delivery. I have recommended you to many people.
As always, Alibris came through -- I lost a book I had bought last year and couldn't remember its name or details, but I knew I had bought it from Alibris -- they came through with an order history giving me the name of the book and a list of available copies. Thanks, Alibris.
Found exactly the book I was looking for. Found it as a used "very good" book rather than a new one. In my experience there is no detectable difference.
Ordered four books and a DVD I couldn't find anywhere else. Everything arrived in promptly and in good shape. This is a good service; no complaints.
Shopping on Alibris.com was easy! I just typed in the author and key word, and Bingo!, Alibris found me the book for which I was searching. Love this website!
This item was canceled by another seller. I am very thankful to have found this used copy in good condition at a reasonable price from Alibris
I have always shopped on Bookfinder and often the book I wanted was listed there from Alibris. But Bookfinder now is so overrun by Amazon and EBay booksellers putting too much text into the Title field it is impossible to find Alibris. Please complain to them! I went to your website directly to find you, but I still prefer to see what is available from independent stores and better aggregators like Alibris. I will complain to them as well to not accept so much text in the title field.
This was my first time ordering books through Alibris. I'm actively looking for ways to replace Amazon in my life. I found exactly what I wanted. It was exactly the right price. It was delivered exactly when I expected. This was my first time ordering books through Alibris, and it won't be my last.
I accidentally put in a wrong bit of information. You told me you could not process my order. Finally I found my error, corrected it, and then it was a breeze to place my order. It helps that you keep y password.
Love to shop for books on here, I always find what I need at a reasonable price. I can choose the book I want at a price that's good for me!
All went well except the cart kept timing out while I was choosing books for gifts and I had to keep reentering my selections.
Easy - and I found all of the books I wanted! The site is very easy to use; ordering and payment were very straightforward. Excellent site!
Been using ALIBRIS for years and NEVER needed to file a complaint. I can choose the condition of the book I'm ordering as well as the price. Excellent Company
Easy to use Easy to use Easy to use
Great selection of reading material
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

