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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love that I can checkout as a guest and can click out of news letters and offers. My shopping pattern is that I will not be returning regularly to alibris, so giving me that option is such a wonderful experience.
I was happy to see all books were in great condition, fast shipping
Never failed me yet and I've ordered dozens of books!, all useful in my writing life.
Great prices, except shipping costs. Media Mail would certainly improve the experience.
Has always been accurate and quick, and available for help. Thanks!
Shopping experience is always pleasurable. No hassle. Web site easy to search and navigate.
Alibris is my go to place for purchasing books. I like the selection and prices. I made a mistake once when I ordered a book and they quickly corrected MY error..
Great prices and good quality service! Plus the website is easy to use
I found what i was looking for quickly. I didn't know the author's name, but found it with just the title.
The book was said to be "new", and I would agree it was. It was in perfect condition. I was pleased as this book is out of print and so is difficult to find in pristine shape. I would definitely order from the seller again.
Easy to compete the purchase. And the book came shortly thereafter
I found what I looking for and more in very good condition at good prices and received them all in good time.
Personally, I enjoy purchasing books at Alibris because the price is nice and some hard to find books are also at a great price most times as well. Also they always come in very great condition even if I purchased used books when specified in detail the condition of the book before purchase. I bought the majority of my books here! Shipping also is fast/ punctual timing for me.
Good to get used school books for a better price. I can find almost anything compared to Amazon or others
I wanted a book from the 1900's and was difficult to find. My book was priced well and in great condition. Thanks!
This was a good alternative to my local library. Delivery however took quite a while. Price and condition of the book were excellent.
Easy to find and order what I wanted, shipping from this seller was quite slow but the book was exactly as described, and the price was reasonable (good, not great)
Excellent selection, pricing, shipping costs and communication
Really easy to find and order what I needed on this site! Great price and low shipping costs.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

