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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Happy so far with finding and selecting books. Prices are very reasonable. A little taken aback by shipping costs which you could better prepare the buyer for.
I'm totally satisfied with the experience of ordering books from Alibris. There was a good selection of books, especially mysteries which are my favorite!
It was easy to order and I found many books of interest. Thank you for a convenient place to shop for books!
Site is easy to navigate! It's easy to refine my searches. I appreciate being able to keep books out of landfills and give them a second life while patronizing small businesses instead of enriching the giant retail monopoly that starts with "A".
Easy to order. Enjoyed looking at the books that are available. Great website. I ordered 3 books of the same title for gifts. I was disappointed with one of them. It wasn't the good labeled that was stated it was. The cover looks like it had gotten wet. I kept it for myself. Other than that I'm enjoying ordering through Alibris.
Myh parcel was tracked and seemed to go all over the U.S. before showing as being delivered to an address in Cypress, California. At this point it looked like the parcel had been delivered to the wrong address. However, a few days later the tracking showed that it was on the move again and instead of being shipped up the West Coast to Vancouver, it was shipped to the East Coast. The parcel finally arrived this morning, December 9. After having 2 copies of the same book go astray (different suppliers), you can imagine my concern when the book was delivered to Cypress, California.
I received my order today. It took a little longer than normal. However, the real issue is that one of the DVD's I received (Murder in the First) had a very good case but, there was "No" DVD in it! So, I would Appreciate it if you would let the seller know & they fix it or, refund my money for the movie. Other than that, I have no problem or issue with doing business with you at all! Thank you in advance for your attention to this.
V/R
Lance Yhost
Every time I shop here it says enter coupon code- I have no coupon I have no code I have no way of finding coupon even though I am a repeat repeat repeat customer there still is no coupon to be found why don't you mail me the code and take better care of repeat customers not to be angry but there simply is no coupon
Good selection easy to move from one
Thing to another always a nice experience
Do not change a thing
First time shopper and enjoying the experience. The first two books ordered arrived in great condition and in a timely manner.
Permanent knowledge at the deepest discounts. Better then Amazon. Love this company. Always found books here I couldn't anywhere else. Including libraries. In fact I really wish libraries would get on board and buy books from Alibris.
Books easy to find, entire process worked very, very well. Purchase completed in less than 5 minutes, including setting up an account.
I ordered three cookbooks, and they were shipped promptly, well-packaged, and received undamaged. All three books were in very good or like new condition, as described. I am very satisfied with my shopping experience, and plan to order again from Alibris.
Great prices and easy to navigate website. I found the book I was looking for at 1/3 the price of the same used item on Amazon.
Alibris has always been my favorite go-to for books and music I can't find elsewhere. With one exception, my experience with Alibris has always been EXCELLENT!
So happy I found Alibris and can obtain books from sources other than Amazon. While time from order to delivery can be a bit long and shipping seems a bit high for print materials, they have great availability, especially for older books.
This is an awesome sight to find hard to find books. I checked this book out at the library and thought that I need to add this to my study library because I wanted to mark in it. Thanks for having this rare book available. You all are awesome!
Best price and fast. When searching for unique interest reading material it seems the path always leads me to you. So now I just come straight here!
Quick easy and effortless. Also it was the best price I found online.
Shipping estimate way off. Also had issues with prices jumping around, not being able to select the announced price …
I had heard about Alibris for years but it never occurred to me to shop there. Until, that is, after complaining about the cost of CDs a friend said to give it a try. I'm sooo glad I did! Exactly what I was looking for, and more(!), at incredible prices. I'm very happy with Alibris.
Easy process!
I do wish there was a more efficient way to select the book based on the shipper so that I don't have books coming from multiple different places when one store may have all of them I want
Alibris been my go -to whenever I need any kind of book including school textbooks. I can usually find reasonable prices. Shipping time is almost always right away. It's the only online site I use because of the excellent service!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

