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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good since it had by book that i like and got reduced rate coupon
Smooth process for the purchase transaction, what more to say.
It had the product that I wanted, the transaction was was quick and easy and the price was right
The book came when promised and the condition was as described.
As I said, one book from one seller had the first 72 pages cut out.
Arrived quickly and in excellent shape. Thank you very much for your assistance.
Very good, no problems finding order info or finding shipping information, very clear
Everything was a alright. I was disappointed with the condition of the cover and case when I received it. I knew it wasn't brand new. Condition wad good/ very good.
Cop-1988, blu ray- Kino
Accessible and clear, easy to find titles and cluster purchases to individual sellers for reduced shipping
First time using alibris, so far it's direct and efficient, I appreciate the easy access to review seller comments
Easy checkout. Information on stock/availability. Quick
Quickly shipped, exactly as described, if not better. Great buy. If I'm at Yale I'll plan to visit the bookstore.
You can find almost any book you are looking for and at an excellent price.
Thank you, this was an easy transaction. Very much appreciated. Thanks again
I love the selection of books and the cost. Great find for a teacher.
Easy, just what I needed. Fast checkout. Latest version of desired book.
Efficient & smooth & lowest price has made this a fine shopping experience
Good job. Fast &Easy shipping.Really good price. Not junk stuff.
Alibris has been my "go to" place for online shopping of books for many years now, and I've always been extremely pleased with the site (ease of use), selection of books (especially in terms of price and condition), and reliability. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

