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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I gave my shipping experience 5 stars, because my books have always arrived packaged nicely and in good shape. Sometimes it may take longer than expected, and sometimes not. Patience is a virtue that we all need to work on.
I can always find exactly what Im looking for including certain editions and condition. The sheer scale of variety is beyond impressive. This is a readers dream.
It was fast and easy. First time user so wait and see what condition the book is in, also if it is the correct book. It is hard to tell just from the cover,
Book was as described and arrived in the expected time scale. Low price. Good service.
I love the amount and variety of unique media Alibris has to offer at really affordable pricing!
My books came in great, practically new, condition, and came a lot quicker than I thought! I made an account immediately after because I knew I'd be back.
All great. I have used Alibris before and am enjoying my return.
Excellent option for this book and am so grateful that I'll share it with others!
Store didn't have the items they said. Website sux on iphone
Alibris has never disappointed me. Great service. My go to for books, movies etc.
You all made everything move along very smoothly. This is my first time ordering
With your organization and I believe we will be doing additional business in the future. Be well!
Love Alibris! It's always the best site for finding rare and out-of-print books.
Love this website. Great prices and huge selection. Every order has arrived in a timely manner and all books I've ordered, have been exactly as described
Wonderful! Have been buying books from you guys for years. Never disappointed.
Easy to find books and to apply a coupon.I have used this website once before.
I had been looking for this specific book for so long and finally I was told about Alibris. The book arrived in perfect condition and since it is a gift that makes me so happy.
I do almost all my shopping here for all kinds of books I want to add to my collection.
Alibris is my go to place for books! Always found what I needed
AAA+++ Cain't be beat Excellent service The go to place for your books
These transactions are almost effortless, and I'm always pleased.
It was an effortless transaction, from browser to mailbox...
The books were a little more worn than I had expected but still serviceable.
I have read many, many books since I turned 40 and I am 66 years old now. The author that is my favorite right now is, Carolyn Brown. I read anything from her that I can find. And I usually find what I'm am looking for on Alibris.com. Thank you for making books easy to come by.
You found and provided what I wanted wthn the month so very happy customer-thankyou
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

