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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Each time I had to go back a screen it would erase everything I had put in. All the information about my credit card, etc. I put it in at least three times. Ugh!
A little frustrating- have had hard covers sent to me when it is labeled soft cover
Easy, fast and good follow up to my purchase. Happy customer.
Easy access to listings with numerous books to choose from.
Perfect...I was looking for a particular book and found it.
Alibris has always provided me with a meaningful and fun book hunting experience. No hassles easy checkout. If there are other copies to compare Alibris makes it simple to look up and compare prices. They have never disappointed me in terms of quality, price or service. My books always arrive well packaged and as described.
Who knew a street atlas could be impossible to find? Very happy I was able to get it. Thank you very much.
I found what I was looking for, at a good price, and the process was easy from beginning to end.
I'm happy to find all the books I wanted to get. I plan on sharing them with others.
Data changes on my method of purchase proceeded seamlessly.
I always find the exact book I'm searching for immediately!
That great to watch. Great to order. Dvd was great to watch to watch.
Prices and selection are great! Docked a star because of shipping cost.
Mostly easy to order, but ther english grammar is awful requiring meticulus accuracy to proceed.
Grateful to be able to find almost any book used. Better than paying to read digitally from kindle. Support renewal!
Tons of titles. Books are cheap and the shipping too. Well worth it.
It's easy to find titles and there are lots of options to buy. I like that you can choose a vendor closer to where you live, so less far to ship.
Purchasing my first book on this site has been easy. Can't wait to see how fast i receive and what the condition of the book is.
Always quick, easy and reliable! I've never experienced and problems or issues when shopping with Alibris. Thank you so very much!
My order of Feb. 22 was refunded, but I was never notified so I could order the book again. So now I have to wait another couple of weeks for my study Tanakh. Seriously? What happened? Why wasn't I notified.
More than $20 shipping is too much to pay to then wait two weeks for delivery.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

