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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Old customer. Like alibris but sometimes it's a little slow.
Great condition and fast shipping. There's a reason I'll be back!
Shopping was quick and easy. I found what I was looking for right away.
Outstanding website. Easy to use and understand. Every time I need a used or out-of-print book I come here.
Book came speedily in VG condition, as described. I've come to expect top-notch service from Alibris, with a very good selection of accurately described books (and other items?)..
My order delivery was quick and correct. I will probably use this service again if I find myself in need.
Alibris is always the first place I look when I need a book for my bookclub and for my general reading. As always it is a pleasure to use the site!
I found the book I wanted at a good price. Thank you. *******
No review - why do I need to do this. Blah, blah, blah, blah...
Often shipping costs from Alibris make up half of the total cost of the transaction.
It was fun and not difficult to use the website. I will use this website again.
Good price, immediate order confirmation. $5 coupon emailed before I placed my order, not after.
Found it a bit confusing as to how to "continue shopping" Had to keep hitting back arrow
This was a pleasant experience, I would be like to return for shopping and referring others to shop here
I can always find what I'm looking for at fair prices and coupons are a bonus!
Fast and easy ordering. Really appreciate the great filters.
Got everything I ordered in timely manner!
Beautiful quality books!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

