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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Satisfied with the shipping and multiple options on books and quality of each book
I'd like it to be easier to source all my books from a single source, if available.
Detail description of the book. Ease of use of the website. Options for the future
Very good selection. Wish the shipping was cheaper, but book selection and price of books is great.
Très bien et simple, sans confusion possible. C'est très clir et pratique lommel
Unfortunately, I placed another order with a different seller today for two books, but the shipping cost was double instead of a lower shipping cost for the second book. I wish I could resolve this, but I'm not sure how to do it.
I RECEIVED WHAT I ORDERED, ON TIME////////////////////////////////////////////////////////////////////////////////////////////
For a few dollars more I could have had the same book over a week sooner with Amazon.
Very satisfied with my experience. Book arrived quickly. Website was easy to use.
We have purchased books from Alibris multiple times. The books are always in excellent condition, the prices are low, and delivery time is very prompt. Highly recommended.
I received the book quickly and cheaper than I found many places. I'll definitely keep purchasing from here.
Blessed...to get great books...for decent prices.thank you 🙏
I emailed regarding a question and received a reply that was thorough and immediate. Never once have I had anything but excellent service and help!
I was able to find a textbook for cheaper than other sites. The book arrived a bit outside the stated delivery window, but that likely had to do with crossing an international border, as it shipped within 24 hours of ordering. The book is in good condition, as advertised.
The out of print book arrived from the USA as described and ahead of expected delivery time.
Very satisfied customer.
Wide selection and pricing is very good, but packaging leaves a little to be desired. Books have too much space to shift around and no packing material to keep them in place so they may arrive a bit dinged up.
A go-to first stop for ordering my books.
Plus twenty one characters in the novel.
While overall the search is good, it would be very helpful if the booksellers would mark more clearly the volume and part number of the English Place-Name Survey books they have for sale. Often to determine if it is a volume I want or have already, I have to google the ISBN to figure that out. They should be better at marking the books clearly.
OK, finding and buying an item. But I had to go through Paypal to send a book to my brother. It should have been easier to send a gift.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

