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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordered a handful of new books, mostly manga, at steeply discounted rate. I estimate probably about 35% off on average. Almost always selling for less than what Amazon asks for the same titles and I still get free shipping.
Ordered a selection of books I had my eye on for awhile. Prices were very competitive and items were delivered in reasonable time.
My 1st choice for out of print or hard to find books. Always easy to identify a suitable copy and place the order. Years of excellent customer service.
Recently had my credit card hacked by third party sellers on Amazon. Cancelled the account and now have new credit card. I wanted to find and purchase media from another, smaller company. Pleased so far. I will use Alone is again.
I needed a specific book for book club and couldn't get it at the library and didn't want to pay full price for it. I received a hard back copy of my book in great condition for less than $10. It arrived much quicker than I expected. Overall very happy and plan to order again when I can't get the book from the library.
A good selection of books. Website is easy to navigate. I would recommend to all.
Quick, easy and smooth. Easy to find book. Checkout without any hitches.
It was a quick and easy process with ordering. And there were such wonderful deals.
My Shipping address is sometimes different from my VISA billing address. I wish it were easier to access my billing address details. I'm never sure I've filled all the blanks correctly.
But I LOVE your site and your offerings & suggestions!
I found both items that I was looking for-the book and the DVD. The price was very reasonable and both items were in excellent condition. I am a repeat customer.
Prompt service, good selection, fair prices! And I like to support a small business ( not Amazon!).
I know what to expect from Alibris: quick response, merchandise as advertised, great selection.
Can you help me retrieve my old email account with you base on my name and address.
Some sellers in the site are great, while others provide inaccurate descriptions of book conditions. The variety of books you can find on the site is great but the shipping charge we are high.
I always depend on Alibris for my books, today. Tomorrow, and yesterday.
Alibris has been a good 'friend' for years; nearly always has what I
M looking for.
As usual, my experience was easy and rewarding. Very seldom do I look for a book and not find it on Alibris.
As usual, I am able to find almost any book I look for at Alibris. Great place to shop.
Very easy, very streamlined. Thanks. You made it easy for me to buy books.
As easy to do as buying on Amazon. Streamlined. You were carrying both the items I was looking for -- thanks for having a big library!
Book arrived super quick and the condition was better than described. Thank you so much!
I love that I can support local used book stores around the country. The books are always packed well and as described.
I like shopping with Alibris because I can buy used books in good condition at a low cost. They are also shipped more carefully than Amazon books. I can also get books that are out of print. I appreciate their pricing tool that can help me get the lowest total price. My only complaint is that when I check my credit card statement, PayPal purchases have a very cryptic name, so I have to dig through my emails to verify the purchase was legit.
Should be simplified! Navigation should be easier! Selection process should be more CLEAR
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members