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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,697
shipping
12,687
quality
12,681
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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I am always pleased with my experience shopping for books through Alibris! So straight-forward and trouble-free.

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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Grateful find
April 14, 2025

I was grateful to find a nice copy of the book I was looking for! It came in a week and I was both grateful for the price and the condition it was in!

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Quality better than expected
April 14, 2025

Book I received is basically brand new! Love that. Fast shipping, excellent packaging. Very satisfied.

Date of experience: April 4, 2025
Connecticut
1 review
0 helpful votes
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Easy to find the books I'm looking for and easy to compare available copies

Date of experience: April 4, 2025
Puerto Rico
1 review
0 helpful votes
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Confidence
April 14, 2025

I had a good experience. Easy, variety of books, good prices, easy to pay

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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Just fine
April 14, 2025
Updated review

I ordered a book online. I paid for it. It came to my house in the mail, via the USPS

Date of experience: April 4, 2025

No
May 17, 2024
Previous review

I'm not going to type a review.I'm not going to type a review.

Date of experience: May 7, 2024
Canada
1 review
0 helpful votes
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Disappointed
April 14, 2025

I paid for the shipping when I bought the books. I didn't expect to have to pay 9,90$ extra in order to get the books from the post office.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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Good service
April 14, 2025

Easy to find the book I needed. Shipping was reasonable and communication was good

Date of experience: April 4, 2025
Oregon
1 review
0 helpful votes
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The only thing that would make it better would be if you calculated price + shipping with the selection.

Date of experience: April 4, 2025
Virginia
2 reviews
0 helpful votes
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Excellent service and product!
April 14, 2025

Exceptional service
Shipping was fast and product was better than expected. Highly recommend this seller. Will definitely buy from Albris again.

Date of experience: March 10, 2025
North Carolina
1 review
0 helpful votes
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On time
April 14, 2025

I received my art book in a timely manner and though it was used it was in perfect condition! It looked like new! I would have paid more than twice as much on Amazon for it

Date of experience: April 4, 2025
Louisiana
1 review
0 helpful votes
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The shopping experience was very user friendly. Alibris has provided excellent service based on all my purchases thus far.

Date of experience: April 4, 2025

The shopping experience is very user friendly
January 20, 2025
Previous review

The shopping experience is very user friendly. The price comparison is much cheaper than other online sellers most of the time.

Date of experience: January 9, 2025
District of Columbia
1 review
0 helpful votes
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Condition ratings.
April 14, 2025

Mostly good; one of the 2 Field Guide to American Wildlife books I ordered was rated "good condition"
I would have rated it as "fair". It was serviceable, regardless, especially for an old edition that is not easy of find.

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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I had ordered a book and paid for it but apparently...
April 14, 2025
Updated review

I had ordered a book and paid for it but apparently the book was unavailable by the time I placed my order. Alibris immediately sent me a message informing me as such and had already placed another copy in my cart for my approval and also refunded me for the first book. I love the efficiency!

Date of experience: April 4, 2025

My new go-to book source
March 21, 2025
Previous review

Website is easy to navigate and offers clear options and details about every book and their condition. Received in timely fashion and the book condition was as described. The price was the best I found.

Date of experience: April 2, 2025
South Carolina
1 review
0 helpful votes
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Great prices!
April 14, 2025

This was my first experience with Alibris. The prices are awesome! It took a little longer to get my books than what I'm used to with other places. I am willing to make that trade off for the price and the books were brand new. Great first experience, will definitely buy again!

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Quick and easy to find what I'm looking for and to check out. I love finding the books I'm looking for at great prices. Now, only if we could work on the shipping costs and getting them down.

Date of experience: April 4, 2025
Kansas
3 reviews
0 helpful votes
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Alibris always has what I'm looking for!
April 14, 2025
Updated review

Alibris always has what I'm looking for! The website is easy to use.

Date of experience: April 4, 2025

Alibris for the win!
September 15, 2024
Previous review

Alibris for the win! Alibris never disappoints! Thanks!

Date of experience: September 5, 2024
Iowa
1 review
0 helpful votes
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It's sad shipping is so high, I'm Thankful for Used Books. There's a wide variety and always seem to find good quality used books.

Date of experience: April 4, 2025
New Hampshire
1 review
0 helpful votes
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Even though it left cart, I found it again. I though it was saved for 24 hours. I guess LESS now.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Not a good experience.
April 14, 2025

I paid extra to receive my order in two days, but it never came in two days. It gave several days after.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2025