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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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All the books that I have been looking for on my list were available and even better they were all in very good or new-like condition Thx
Always a risk with used sellers describing the item improperly. Item arrived in fair condition at best. Lots of writing and highlighting. A bit beat up. Still readable. Not a huge issue but descriptions should be reasonably accurate.
You make it too easy to find great books at great prices. Thanks!
The package was securely wrapped. The order was delivered in a timely manner. The sender responded to my inquiry right away. I will place orders in the future.
Quick, Easy
The coupon email received was a bit misleading, suggesting that a $20 coupon was available for use.
The email did not include the information that $20 was for purchases above a certain amount!
I got $3 off! LOL
My book arrived on time and in good condition! Everything seemed to work out correctly, and my book was clean and not damaged.
The book I was interested in is out of print, copyright 1884. And Alibris found it. Furthermore, it was an excellent copy, and under $10! So you can see why the first place I look is always Alibris.
My experience with Alibris are they stand behind purchases. Also, we appreciate the small discount given for Library purchases.
Shipping is too high most of the time. We will make purchases for no shipping fee, for as, if we need to return we don't get reimbursed for shipping.
Real easy to find what you want. I couldnt apply a coupon I received in the mail, however. If my purchase is eligible, would you please deduct it from my order? Thanks.
Order was received and the DVD was OK. 100 characters seems a bit ridiculous. 100 characters seems a bit ridiculous. 100 characters seems a bit ridiculous. 100 characters seems a bit ridiculous.
Very good book on southern baked goods. Sadly, it took over two weeks to arrive. I missed the occasion for which I bought the book.
Order was processed and shipped in a reasonable amount of time and received in good condition for a great price.
Alibris is always my "go to" siste for any book that I want to purchase. I have seldom been disappointed.
Easy to navigate the web page. Thank you very much for the continued good experiences.
Thanks for checking
Yes I received my order
Book came as expected with no problems
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Ordering website is not particularly friendly. Once a selection is made and you're at check out, you have to jump through hoops to get back to order something less.
Don't find out 5$ off has to be on orders of 45$ until you sign in. That's a classic bait and switch tactic. 👎
Shipping costs too high — equal to cost of books. 👎
I did not receive an email confirmation of order. Consequently I ordered 3 additional copies by mistake. There was never a way to cancel the orders because I didn't know they were confirmed. When I received I just trashed. I've used Alibris for years but don't plan to use again
Great variety. Good prices and usually fast shipping. Alibris is one of my favorite spots to get books.
Alibris is one of my favorite book sites. It is easy to navigate and I can usually find what I'm looking for at a reasonable price.
The book arrived in like new condition - couldn't have gone any better! I will definitely make more purchases now that I have discovered this company
I really appreciate the ease of moving through the site, all the options for editions, recommendations, and friendly communication and quick resolution to any problems. Thank you Alibris!
Easy. Book is in great shape—like new. I look to Alibris for my book club books. That's all there is to say.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

