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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was easy to locate and purchase the book I wanted. I will be purchasing from here again.
Ordered book and it arrived in time. Thanks for your attention and great book selection. Book was as described. I couldn't be happier. Ready for my next selection
Wish you honored my coupon, couldn't locate my coupon that you had sent
Excellent service! Easy online ordering & delivery was wuick! The price was exceptionally reasonable.
Shipping higher than most book sellers- I would be happy with shipping rate of $4 or less
I found exactly what I was looking for & for a cheaper price. Shipping was faster then I thought it would be
Easy & Straight forward. (Why do I have enter fifty characters?)
Shipped quickly, great packaging - product came exactly as described. Im not sure what else to say, 100 characters are required for this part... so
Both books arrived earlier than expected and in perfect condition. Every time I have ordered from Alibris my order has arrived early and it great condition. Way to go Alibris!
Selection, prices, descriptions and trusted customer service all easily add up to a 5-star rating.
My recent set of books and vinyl purchase through Alibris was excellent. It included both Alibris and partnering booksellers and each any every delivery was perfect. Both the packing and the excellent quality of the items were impressive. It's the recipe for ensuring repeat customers. Thank you,
Most pleased with the receipt of my beautiful book set on master drawings. A wonderful addition to my library. Will order from you again!
The book I purchased was in better condition than described, slow shipping but very happy with purchase. Would buy from again.
It's really impressive to find a very high quality book (Classical Mechanics) at such a good price and with excellent service to ship the order on time.
Thank you!
The book is a clean copy with both CDs. It arrived early and in good condition, as described. Great service. Thank you!
Excellent experience except the delayed receipt. Is what it is. I always receive my Alibris order. I get that the sourcing may cause delays. Just order early without hard deadlines, and Alibris always comes through. We ARE typically dealing with hard-to-get titles, so order accordingly. Order accordingly in advance of your required receipt date. Alibris is a boutique source. Please respect that their craft of sourcing valuable books may take a little longer to receive your order. Live slow and with value well.
Quick and easy and clear shopping experience. Thank you.
Easy to sort through listings and scope of offerings can't be beat. Shipping info very helpful.
Arrived on time. There are not 100 characters worth of review to actually put here, but I have to put 100 characters.
Sobering... and far too recognizable in the current political environment...
Too many confusing steps. Each time I order it seems a different format.
Fast shipping, good packaging, great condition Perfect price 👌 l can't wait to start reading it I'm very pleased with my purchase
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

