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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I didn't realize till the end that shipping for each book is separate. Offers are not nearly as attractive when you realize this. The initial email advertised free shipping.
Confusion over payment as I thought it would be cheaper...
Easy descriptions to easy to find what i needed and multiple options, new or used.
Easy to shop, they have books that are out of print and many other bookstore (used and new) do not have, plus the shipping turn around time has been great.
The process: trouble free and advertisement free! Pleasant layout, and graphics not overly intrusive!
I prefer ordering hard copies of books so they can be added to our library after enjoying them. This was exceptionally priced for a new hardcover book and it was literally in the mail to me the next day and I've gotten a lot out of the book itself. My only negative critique and the reason for your not five stars is that the book was not glued to the cover correctly so the pages extend slightly on the bottom. It's not a huge deal but I may not have made the purchase if I had known it was defective..
This is my first purchase. I've heard about this site from a friend. If I receive the books in the condition that they were described. I will tell people about this site.
Love it here. Quick and easy and generally find what I'm looking for at decent prices.
Have been here before but this is my first time ordering. Love the site!
Very pleased. Merchandise was used in excellent condition, recieved in a very timely manner. Would deal with Alibris again with every confidence.
Nephew was super happy, thanks. Brand new books at a great price, I will order the next book from you when it comes out.
Very wide and very diverse selection of books and other items
Beautifully written with thoughtful, authentic descriptions of her experiences and revolutionary ideas for oneing.
The spine and the book was broken, and the pages were falling out. This book was supposed to be excellent condition and it was falling apart.
Received my textbook in great condition. Unfortunately have to read it now. Not your fault though. Thanks for the book.
Found the book right away and there were a bunch of options, got a great price, seems to ship from a few miles away. Can't complain.
Fine thank you AND I DO NOT LIKE HAVING TO USE 100 WORDS. THIS IS CRAP. I will not buy anything again from you if I have to fill out this again
I received the books and they are in amazing shape, I highly recommend shopping there for books. I will definitely be ordering from them again
I'd never used this website but I'm most definitely coming back for more. Great selection at even greater prices.
Order arrived very fast. Both items are in perfect shape. Always happy with my purches over the years.
Alibris had titles I was searching for with low price compared to other websites.
Thank you for such a quick reply and answer to my question. It helped me buy the book. Gif birds!
New to Alibris. As a movie (DVD) collector, this is a great place to get rare or hard to find movies.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

