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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book received was almost in mint condition and at a very low cost. I would highly recommend buying books from Alibris to others. Also I would check them out for myself.
Seems efficient And you can sign in as a guest or if you recall the password or it can get a new one sent as a previous customer.
Very easy to follow instructions.
I also appreciate the fair shipping cost. Thank you
Decent selection and fairly fast shipping. However the independent seller I bought from grossly misrepresented the condition of a book and refused to pay for return shipping. Alibris also refused to help, offering only a credit toward future purchases.
It was good except o needed to change ship to address and it doesn't have that option available
The book was very cheap and delivered when they said it would be. It's a book I needed for a class so I'm glad I got it before the assigned reading was due. Keep up the good work. :)
Awesome
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My email had no way to track my order. It included order number and that it had been shipped but no way to track.
Book was an excellent condition and arrived quickly and promptly without any fuss. Book content hands down gnarly and another gem from this amazing author.
When I need a specific edition of a book, not just the same title, I order from Alibris. This was one of those orders and I got exactly the edition I needed.
Resetting my password was a trying experience. It would have been far easier to use guest checkout, but your program did not allow that.
Also $28 for shipping 6 books seems like a lot, but it save me a lot of time and money running around to find these books locally.
The page kept asking for me to sign in and I was already signed in.
My first time using your web site... couldn't have been simpler to order & buy a book. Very good experience. I will be back!
I ordered a book and it arrived. And now I have to write more words because you asked me to write more words so I have over 100 characters in this box. Is this enough now?
Books Forever! And at lease 50 characters per novel pre sequel.
I've always had good service with Alibris and their vendors. Thumbs up!
Keeps remembering the wrong shipping address as the default.
You send an email asking to confirm whether an order was received or not but the only information you provide about the contents of the order is the date. That is too much work. Please provide information about what the order contains
Great books at a reasonable price. Always satisfied. I will tell others about Alibris.
The DVD showed up on time, and in great condition. I was able to have it shipped to my friend's house, where I was staying while on vacation, and Alibris allowed me to do so. Happy with my order!
Excellent inventory and prices. And it is a pleasure to avoid rewarding billionaires additional coin.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

