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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I received my book…. Thank you! I ordered this book in February and that order never arrived. This order went through.
My experience ordering was great! The prices were the best, book condition was excellent and exceeded my expectations and delivery was quick.
Good experience and merchandise received all in new or like new condition!
It was easy doing business
When online, ordered and received the item in a short timeframe.
I ordered a certain cd, received a complete different one. I contacted them and they told me to keep the cd I received and refunded me.
The description on the condition of book is accurate. Easy to place order, the process went smoothly. The shipping is in the timely manner!
I can always trust Alibris for great service! They nearly always have the titles I am looking for at prices I can afford.
I have nearly always been able to get the book that I want from Alibris. The books have been in good condition and the price is also appropriate. Thank you very much for the service you provide.
Last book i tried to order system went down but previous order items were able to be purchased.
Excellent Excellent Excellent excellent excellent excellent excellent excellent excellent Excellent. Nice wrapping.
It was so easy to order my book. It was as described. It got it pretty quick. In future I would order from Alibris again.
It was so easy to place order. Will definitely come back again.
Great seller! Great seller Great seller Great seller Great seller Great seller Great seller Great seller
Great seller
The book I received was listed as Very Good, yet half of the pages were seriously dogeared with the corners still down, and there was writing throughout. It also had the wrong cover. I was very disappointed. I returned the book.
Very pleased with my order. I will be placing other orders. I appreciate the fact I don't have to go out into crowds to do my fun shopping. I look forward to my next order.
I received the title ordered. The envelope was in good condition, but the book's binding was torn or separated from the cover. I sent an email on April 4 to the email address on my Alibris receipt about next steps. Since I have not received a response, I have submitted a refund request through the Alibris website. I am returning the book received and requesting a refund. I am hopeful the refund process will go smoothly.
The book was affordable, came quickly and was in good condition. Satisfied, as usual. I would prefer to have an ebook for convenience and to save the planet, but the rediculous prices for ebooks keep me using the used book market for good deals.
Book price is good, shipping is high, description of condition was accurate
It was easy to find the book I looked for. I found and excellent price and I quickly received my order!
This worked. I am an impulsive buyer when I find an interesting topic to study and speed of transaction is paramount.
The God of Creation Bible Study Book by Jen Wilkin was in the condition expected and arrived on time.
No issues with seller. Not happy with a compulsory review with a required minimum of characters to fulfill it.
Great value, book is in great shape, shipped quickly. Would order again...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

