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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,458
shipping
12,448
quality
12,442
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Book Received
May 1, 2025

I received my book…. Thank you! I ordered this book in February and that order never arrived. This order went through.

Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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My experience ordering was great! The prices were the best, book condition was excellent and exceeded my expectations and delivery was quick.

Date of experience: April 21, 2025
New Jersey
1 review
0 helpful votes
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Ordered and Receiced Sir!
May 1, 2025
Updated review

Good experience and merchandise received all in new or like new condition!
It was easy doing business

Date of experience: April 21, 2025

Decent Experience
March 24, 2025
Previous review

When online, ordered and received the item in a short timeframe.

Date of experience: March 14, 2025
Canada
1 review
0 helpful votes
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Received wrong order
May 1, 2025

I ordered a certain cd, received a complete different one. I contacted them and they told me to keep the cd I received and refunded me.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
Texas
3 reviews
5 helpful votes
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Shipping was handled properly
May 1, 2025

The description on the condition of book is accurate. Easy to place order, the process went smoothly. The shipping is in the timely manner!

Date of experience: April 21, 2025
Connecticut
1 review
0 helpful votes
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Great service
May 1, 2025
Updated review

I can always trust Alibris for great service! They nearly always have the titles I am looking for at prices I can afford.

Date of experience: April 21, 2025

Great availability of titles
February 20, 2025
Previous review

I have nearly always been able to get the book that I want from Alibris. The books have been in good condition and the price is also appropriate. Thank you very much for the service you provide.

Date of experience: February 10, 2025
Iowa
1 review
0 helpful votes
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Last book i tried to order system went down but previous order items were able to be purchased.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Excellent excellent
May 1, 2025

Excellent Excellent Excellent excellent excellent excellent excellent excellent excellent Excellent. Nice wrapping.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Fast Service
May 1, 2025
Updated review

It was so easy to order my book. It was as described. It got it pretty quick. In future I would order from Alibris again.

Date of experience: April 21, 2025

It was so easy to place order
April 10, 2025
Previous review

It was so easy to place order. Will definitely come back again.

Date of experience: March 31, 2025
Sweden
1 review
0 helpful votes
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Easy to sort through listings and filter for a specific edition.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Great seller
May 1, 2025

Great seller! Great seller Great seller Great seller Great seller Great seller Great seller Great seller
Great seller

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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The book I received was listed as Very Good, yet half of the pages were seriously dogeared with the corners still down, and there was writing throughout. It also had the wrong cover. I was very disappointed. I returned the book.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2025
Alabama
1 review
0 helpful votes
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Very pleased with my order. I will be placing other orders. I appreciate the fact I don't have to go out into crowds to do my fun shopping. I look forward to my next order.

Date of experience: April 20, 2025
North Carolina
1 review
0 helpful votes
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I received the title ordered. The envelope was in good condition, but the book's binding was torn or separated from the cover. I sent an email on April 4 to the email address on my Alibris receipt about next steps. Since I have not received a response, I have submitted a refund request through the Alibris website. I am returning the book received and requesting a refund. I am hopeful the refund process will go smoothly.

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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Pleased as usual
May 1, 2025
Updated review

The book was affordable, came quickly and was in good condition. Satisfied, as usual. I would prefer to have an ebook for convenience and to save the planet, but the rediculous prices for ebooks keep me using the used book market for good deals.

Date of experience: April 20, 2025

Satisfied
November 17, 2024
Previous review

Book price is good, shipping is high, description of condition was accurate

Date of experience: November 7, 2024
Virginia
1 review
0 helpful votes
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Easy and Fast Results
May 1, 2025

It was easy to find the book I looked for. I found and excellent price and I quickly received my order!

Date of experience: April 20, 2025
Tennessee
1 review
0 helpful votes
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This worked
May 1, 2025

This worked. I am an impulsive buyer when I find an interesting topic to study and speed of transaction is paramount.

Date of experience: April 20, 2025
Maryland
1 review
0 helpful votes
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Bible study book
May 1, 2025

The God of Creation Bible Study Book by Jen Wilkin was in the condition expected and arrived on time.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Received order
May 1, 2025

No issues with seller. Not happy with a compulsory review with a required minimum of characters to fulfill it.

Date of experience: April 20, 2025
Georgia
1 review
0 helpful votes
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Perfect purchase
May 1, 2025

Great value, book is in great shape, shipped quickly. Would order again...

Date of experience: April 20, 2025