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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good service and timely delivery. I was happy with the transaction and would recommend them to others.
I was more than a little disappointed with the shipping method used for my recent purchase. The tracking service showed the book sat in one location for an entire week. When I inquired about the problem the company blamed the seller and told me that I should contact the seller. The shipping company fails to realize they were PAID for a service. The books finally arrived but the memory remains of a shipping company with low/no standards for excellence. The shipping company has abominable reviews online so just be ready for a long wait, otherwise you'll be disappointed. Lesson learned.
One star for the actual book - I ordered a book that said it was in "very good" condition but arrived in two pieces with the interior completely separate from the cover. Five stars for the response from the company who immediately refunded my money. Hence, 3 stars.
Asked Google where could I find a certain book ("Shattered Love"), and it gave me a few links. I chose this one and the rest is history.
Book came in perfect condition. Even though it was the international version, everything important was in English (chapters and all). I did have a 1 week delay on my books from usps's end, wasn't the sellers fault. Just keep that in mind when deciding what shipping you want. I would recommend buying from the seller again!
It was easy to find what I wanted. Detailed information on books is very helpful for choosing the appropriate one.
I purchased an out of print novel that was on my wish list for a long time at a good price and in great condition.
Book arrived in Excellent condition. Well packaged and looked brand new. Timely delivery. I will order from Alibris in the future. Glad I found out about your service.
I don't want to $#*! around with a password, stop jerking people around with stupid passwords, your loosing business with passwords
I ordered a book on the Ahbhidharma and received it quickly. The book was in excellent condition and was wrapped in for shipping. I am very satisfied with this transaction. Recommend.
The book is brand-new despite that it is listed as "good" condition. Shipment was untracked but came in fast. Great service!
My first order was perfect! My second order was not. I very carefully selected non-abridged, cloth covers + hard cover book. The check out suggests alternates to save $. I said NO and got them anywsy: a little golden book and another abridged book.
YOU SENT ME AN EMAIL PROMISING A $15.00 COUPON. AT CHECKOUT, I WAS ENTITLED TO $2.00 ON A TOTAL ORDER OF $68.67. YOUR EMAIL IS MISLEADING, THE KINDEST DESCRIPTION
Book is in excellent condition as advertised. Looks brand new. Only the delivery was a bit slow. I may have saved money on the shipping, but I didn't expect the delay.
Thanks,.
I am a frequent orderer [orderandus?]of Alibris books. Love it. I have never failed to receive an order. But to ask me each time "Did you receive the order of date XXX?" requires me to look up my order history as to that particular date. Spare me!
My daughter was so impressed with this book. It looked basically brand new. Price was pretty nice too 😉
Good price and inventory choices. Found what I was after right away.
Got the books to me within a week and they were in tip top shape, could've been packaged better instead of just thrown in a box with no protection but they were fine surprisingly
The book arrived in good condition. The date of delivery was in accordance with the delivery time mentioned by the seller.
Awesome in all aspects of the process. Awesome in all aspects of the process Awesome in all aspects of the process
On 10Apr2025 at 2:42PM, I emailed to inform you that the three items included on ******* had arrived I was a bit surprised that the three items arrived as soon as they did, since the tracking numbers indicated that the items would be much more delayed than what transpired. The three items arrived in reasonably good condition.
Shipping is $5 for any mailed item.
As one book reseller once confided to another (in my hearing)
The freight charges are how they manage to make any profit towards their expenses.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members