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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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It is easy to find a good description, pub
May 9, 2025
Updated review

It is easy to find a good description, pub. Date, # pages, and competing prices all in one place.

Date of experience: April 29, 2025

It was easy to select a copy of the book I searched...
August 19, 2024
Previous review

It was easy to select a copy of the book I searched for and order it.

Date of experience: August 9, 2024
Georgia
1 review
0 helpful votes
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Pg13 maybe x rated BUT Good!
May 9, 2025

The story was wonderful! Language and some scenes were a little bad but it was good the majority of time!

Date of experience: April 29, 2025
Maryland
1 review
0 helpful votes
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Leanna morgan box
May 9, 2025

Great I order from you all the time, no problems great prices i recommend to friends I love to read and this is the way to do it

Date of experience: April 29, 2025
Texas
1 review
0 helpful votes
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Some of the best prices, and the best selection on the Internet.

Date of experience: April 29, 2025
Illinois
1 review
0 helpful votes
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Good experience and product
May 9, 2025

All went well, no glitches. Very satisfied with my purchase and the process of obtaining it. Thank you

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Nice seller!
May 9, 2025

Got a hold of the seller to negotiate price and had a pleasant interaction, fast shipping as well. Book came in perfect condition.

Date of experience: April 29, 2025
Tennessee
1 review
0 helpful votes
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I was careless
May 9, 2025

I ordered the movie Babe, but failed to notice that it was a VHS film. It was a gift for a friend, but she can't play it and neither can I. I guess I've learned to be more careful.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2025
California
1 review
0 helpful votes
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I have always had excellent shopping experiences with Alibris.

Date of experience: April 29, 2025
New Mexico
1 review
0 helpful votes
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It is made far too difficult for customers to get vital questions answered and relevant information needed through this remote and impersonal ordering process, when actual assistance with a real person is actually more efficient, and preferred by more customers than you might think. And many would agree that this certainly is in keeping with good customer service -if in fact, this is of any concern to Alibris.

Date of experience: April 29, 2025
Oregon
1 review
0 helpful votes
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Books are always specified correctly and books come in quickly and are affordable for college students.

Date of experience: April 29, 2025

Received my books, but there should be a greater variety...
October 21, 2024
Previous review

Received my books, but there should be a greater variety of books available, including multiple versions.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Received a book
May 9, 2025

I placed my order in error and return was quickly. I was planning to buy on Amazon to get a quick return at Whole Foods if find not suitable. Since shipment is done, I did receive a book, no return needed which saved a lot of time and energy.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Exactly as described
May 9, 2025

My item was used but in excellent condition and it arrived in the time stated. It is a gift so I hope he's happy to receive this title.

Date of experience: April 29, 2025
Illinois
1 review
0 helpful votes
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All books were as described.
May 9, 2025
Updated review

My rating is partially based on delivery. Some books arrived after seven days. All books arrived as described and in good condition. The packaging was also handled with care. I will continue to be a customer and look forward to purchasing more books in the near future. I would like to know if a buy-back option is coming to the website. To all the Alibris team members, thank you!

Date of experience: April 29, 2025

I was pleased with the readily available extensive...
April 15, 2025
Previous review

I was pleased with the readily available extensive selection of intriguing titles. I commend Alibris's collaboration with numerous bookstores nationwide. I anticipate the shipping process will mirror the efficiency of the purchasing experience. Thx U!

Date of experience: April 5, 2025
Massachusetts
1 review
0 helpful votes
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It appeared the coupon codes been removed. If the buyer doesnt pay attentention will end up paying more

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2025
New York
1 review
0 helpful votes
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Thank you I received the book. Thank you I appreciate everything you've done for me. Thank you so much. You're a blessing.

Date of experience: April 29, 2025
South Carolina
1 review
0 helpful votes
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I love Alibris!
May 9, 2025
Updated review

I love Alibris! Great place to shop for used books. Accurate information and fast service.

Date of experience: April 29, 2025

I love Alibris!
September 28, 2024
Previous review

I love Alibris! Great selection and fast delivery. Very satisfied customer.

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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(((((Accurate)))))
May 9, 2025

Good quality, nice delivery time 👍 ……………. ……………. ……………. ……………. ……………. …………….……………. ……………. ……………. ……………. ……………. ……………..

Date of experience: April 29, 2025
Massachusetts
1 review
0 helpful votes
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I received the product as expected. Book is great. Fast delivery.
No issues anytime during the whole process.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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This is a wonderful website!
May 9, 2025

This is a wonderful website! It is easy to use! It has a range of prices.

Date of experience: April 29, 2025
New York
1 review
0 helpful votes
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:) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

Date of experience: April 29, 2025