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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It is easy to find a good description, pub. Date, # pages, and competing prices all in one place.
It was easy to select a copy of the book I searched for and order it.
The story was wonderful! Language and some scenes were a little bad but it was good the majority of time!
Great I order from you all the time, no problems great prices i recommend to friends I love to read and this is the way to do it
Some of the best prices, and the best selection on the Internet.
All went well, no glitches. Very satisfied with my purchase and the process of obtaining it. Thank you
Got a hold of the seller to negotiate price and had a pleasant interaction, fast shipping as well. Book came in perfect condition.
I ordered the movie Babe, but failed to notice that it was a VHS film. It was a gift for a friend, but she can't play it and neither can I. I guess I've learned to be more careful.
It is made far too difficult for customers to get vital questions answered and relevant information needed through this remote and impersonal ordering process, when actual assistance with a real person is actually more efficient, and preferred by more customers than you might think. And many would agree that this certainly is in keeping with good customer service -if in fact, this is of any concern to Alibris.
Books are always specified correctly and books come in quickly and are affordable for college students.
Received my books, but there should be a greater variety of books available, including multiple versions.
I placed my order in error and return was quickly. I was planning to buy on Amazon to get a quick return at Whole Foods if find not suitable. Since shipment is done, I did receive a book, no return needed which saved a lot of time and energy.
My item was used but in excellent condition and it arrived in the time stated. It is a gift so I hope he's happy to receive this title.
My rating is partially based on delivery. Some books arrived after seven days. All books arrived as described and in good condition. The packaging was also handled with care. I will continue to be a customer and look forward to purchasing more books in the near future. I would like to know if a buy-back option is coming to the website. To all the Alibris team members, thank you!
I was pleased with the readily available extensive selection of intriguing titles. I commend Alibris's collaboration with numerous bookstores nationwide. I anticipate the shipping process will mirror the efficiency of the purchasing experience. Thx U!
It appeared the coupon codes been removed. If the buyer doesnt pay attentention will end up paying more
Thank you I received the book. Thank you I appreciate everything you've done for me. Thank you so much. You're a blessing.
I love Alibris! Great place to shop for used books. Accurate information and fast service.
I love Alibris! Great selection and fast delivery. Very satisfied customer.
Good quality, nice delivery time 👍 ……………. ……………. ……………. ……………. ……………. …………….……………. ……………. ……………. ……………. ……………. ……………..
I received the product as expected. Book is great. Fast delivery.
No issues anytime during the whole process.
This is a wonderful website! It is easy to use! It has a range of prices.
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Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

