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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love being able to find books by special authors at such a reasonable price.
Books came in good condition in a timely manner. I will use them again. I'll tell my book club girls.
Another great find. Well defined book website. Not Amazon.
So glad to find this book here! It was written by my uncle many years ago and I was afraid I would not be able to locate it. Thank you, alibris!
Great resource for books! I love the low prices and availability!
Was looking for a particular used book and this place was the cheapest with pretty good shipping cost.
2 out of 3 books in better than stated condition; 1 out of 3 slightly overstated…but for $3, no complaints whatsoever. Happy to know Alibris is still supporting small book sellers!
I honestly was able to find everything I was looking for on Alibris! The shipping was more expensive than I had anticipated, but that's alright.
Love to collect these chapter books. Never heard of Sophie Mouse.
Everything is priced perfect but shipping cost a little bit much
My book came in very good condition. Some notes in pencil that can easily be removed. Overall, I've had a good experience with your company and will use you in the future if the need arrives.
Very satisfied with the speed in which I got this book. Will order through you again. Good customer service.
I ordered two books. My order was promptly packed and received. The books were in good condition. I am enjoying one at the moment and looking forward to reading the other. Alibris gives great service.
Books are easy to find, quickly delivered, and arrive in good quality
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

