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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,425
shipping
12,415
quality
12,409
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Let's see how this goes
May 15, 2025

Books were delivered when email said they would be, no problems books were in good and great condition, will probably order more books in the future, like the way they operate

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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User friendly website
May 15, 2025

User friendly website. Had the book I was looking for.Decent Price.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Awesome!
May 15, 2025

Awesome! Easy checkout. Cheap price and no big costs on S&H.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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Great selection, usually find what I need at excellent prices

Date of experience: May 4, 2025

Easy to navigate site and find all the books I want!
January 1, 2025
Previous review

Easy to navigate site and find all the books I want! Affordable :)

Date of experience: December 21, 2024
Michigan
1 review
0 helpful votes
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Brilliant!
May 15, 2025

I love this site and the collaboration of many book lovers! I am able to find titles that are more difficult to get!

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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Late delivery
May 14, 2025

Took a while but I got my book. I'm just glad I got what I ordered. Will be ordering from you. Hope you deliver quickly.

Date of experience: May 4, 2025
Canada
1 review
0 helpful votes
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Received ok
May 14, 2025

Took to long to arrive and no tracking so I thought it might have gotten lost and was not certain what to do if it did not arrive

Date of experience: May 4, 2025
South Dakota
1 review
0 helpful votes
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It ain't rocket science
May 14, 2025

Yes, I got it. Stop fishing for compliments, just because somebody did their job. Now I have to $#*! around, putting up at least 100 characters to get this crap off my screen.

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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I needed to address an issue prior to this, but i cannot reach anyone... The order went to an old contact and address that hasnt been used in a while, so i had to place a whole new order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2025

No coupons and I've shopped three times
March 30, 2025
Previous review

No coupons and I've shopped three times. I tried many coupons on line and if you don't spend at leastv30 dollars no coupons are available

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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All orders received
May 14, 2025
Updated review

All four books ordered from different sellers arrived in promised condition. Most were delivered on time. One was a few days later than expected, but I received an email telling me when new date expected would be.

Date of experience: May 4, 2025

Haven't Been Disappointed Yet
January 21, 2025
Previous review

Since I've been ordering from Alibris I've never been disappointed. I've received books on time and they have been in the condition described. I do check prices as well as ratings from sellers.

Date of experience: January 15, 2025
Massachusetts
1 review
0 helpful votes
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Everything was great
May 14, 2025

Received my package exactly how it was described. It came earlier then expected too! The whole process was very simple and my cd works. I'm satisfied.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
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Received book promptly. Tedious size font & pages yellowed but binding in good shape. That sums it up for me. Thx!

Date of experience: May 4, 2025
Wisconsin
1 review
0 helpful votes
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I found what I wanted quickly and at an excellent price. The book I wanted is out of print.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Good; The book came before its estimated arrival date and was in good condition with minimal writings.

Date of experience: May 4, 2025
Arkansas
1 review
0 helpful votes
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I was certain I would be able to find this book at a great price from a highly rated seller on my favorite online book vendor's website -- and I did!

Date of experience: May 4, 2025

Found the exact book (large print edition) in VG condition that I was searching for.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Easy to find what I was looking for. Simple process to place order

Date of experience: May 4, 2025
Canada
1 review
0 helpful votes
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Like the information on condition for the various offerings.

Date of experience: May 4, 2025
India
1 review
0 helpful votes
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Good as Rate Your Experience With Alibris Rate Your Experience With Alibris Rate Your Experience With Alibris

Date of experience: May 5, 2025
Florida
1 review
0 helpful votes
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LOVE IT!
May 14, 2025

LOVE IT! Better than Amazon! Love the comparison! Recommending to all my friends!

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Great service and follow up
May 14, 2025

Thanks for a great experience.
Products as described.
Shipping was standard, but I was in no rush.
I would recommend them for any of you cd needs.

Date of experience: May 4, 2025