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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Pleasant. Easy to order but it did take a while to get here. I look forward to ordering again in the future
So far great website, easy to navigate, great shipping cost. Looking forward to my purchase
Love the brand new book, but am not happy with the shipping packaging. This is a very expensive book (by the time you factor in the exchange rate from USD to AUD), and to see it come in a bag with no protection? That Is inexcusable. One of the corners of this brand new book has a dog ear, presumably damaged in shipping!
Glad to get good books at good prices. Will let me build up home library.
You made this an easy experience. I've been looking for this music for a long time. Thank you.
My experience was fine. I got my order very quickly, and all books in good condition.
I have been ordering books through you for over a year now.so far i haven't chosen to orderbooks from any other used book service because i have been satisfied with your service.
Everything went as I expected it to. The book is in good condition. It came within the expected window. I don't have any complaints.
Easy, straightforward & clear!
Hard to add additional copies to cart from the check out page, u have to hit backspace to find it add a copy and then go through whole checkout again, which isn't super efficient.
Check out was easy!
I ordered 2 books that go together. It is a practioner/parent set for working on Social Communication with autistic children. The 2 books that came were in great condition BUT one of them was in Spanish! That's a problem because I don't speak Spanish and need the English version. I double checked my order, and I did order both books in English, but somehow whoever fulfilled the order did not look carefully and instead, I have a book I cannot use. Returning it is expensive since shipping is not reimbursed. I am disappointed and frustrated that I end up paying extra for someone else's mistake.
Book found instantly, Ordered and received in a few days in good condition, great price. Will try again when the need arises.
Fast and easy. I will definitely use this site again. Thank you
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Great book. Great service. Found the best price and the best quality. Book was great and got it fast
Books arrive quickly and in the shape described. I am happy with my purchases and would suggest people look here for a book as they often have ones that you can't find in bookstores anymore.
Great selection and very user friendly website. Numerous categories, I will be returning for more books!
Book as promised. Received quickly. Book as promised. Received quickly. Book as promised. Received quickly.
I've been recommending this site for years to anyone looking for books. You can find almost anything here from pulp fiction to rare hardcovers and first editions.
A little bit of caveat emptor, though... ratings from fair to very good can be subjective. If you just want to read it and don't care, it's no big deal. If you're trying to help a library complete its collection it matters a bit more. Js
Enjoyed this site for a long time. You can find almost any book here, even ones that have been out of print for decades.
Placed an order; received promptly & accurate. Nothing more to say. Seriously, what more is there to say.
Alibris Books is a great way to shop. They're prices are competitive, their service is great and the books arrive on time. Thank you for your service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

