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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Book ordered arrived far earlier than expected and in beautiful condition. Alibris did a great job with this order. Thank you.
Great to shop here again! I always find the books I'm searching for.
I always shop Alibris. I search and I find books that I can't find elsewhere.
Shipping charges, especially from my hometown, are excessive.
Got the book quickly and looks great! I have used your site before and always had great luck.
I would highly recommend this site.
It was a gift I cannot respond to this as it was a gift for someone else. I would appreciated it if you would just accept acknowledgement.
Easy to find the book I wanted. Appreciated the rating. I can't tjonk of any more to write about at this time.
Very easy to navigate. Nice experience. Didn't have to continue backing up to complete order and very easy when I had to upgrade payment information.
Book in very good condition, as described. Shipping a bit slow, and I would have appreciated a tracking number.
Bad experience. You sent me the first edition, which is useless to me. The second edition is the one as advertised for sale.
Service was swift. It was unclear whether this copywill be "original"/ complete regardless of
Age.
It is always a pleasure to shop with Alibris and purchase as well.
Easy to access and it's always easy to see what's available.
As described! Thank you thank you thank you thank you. I will order from y'all again. It was easy and the book came earlier than expected in good condition
Great prices! Even with shipping cost, it's a big savings from buying at other low-cost online book sites.
As always, my order was handled with speed and efficiency. I received my order in a prompt manner. Alibris consistently has what I'm looking for and at a reasonable price. The condition of the books are as stated and I like that I have a choice in that matter.
I could not even find what I wanted on Amazon. Great prices!
Book was in very good condition, as described and arrived it quickly. I would recommend using this seller. Thank you!
Ordered a book of photography for my grandpa for his birthday. The seller is quick to respond to questions and quick to ship. I got my order in a timely manner and im so pleased with the customer service I received! Thank you! 😊👍
Simple checkout process, and what appears to be a safe one also. Good selection. By far the best price for the textbook I needed, with all things (presumably) equal, such as the condition of the (used) book. This best pricing was by about $10 compared to some of the booksellers I normally use, and about $5 to $10 cheaper than anything listed on Amazon at the time. The difference in price was not as much when considering the free shipment that Prime users get, but it was still significant at about $4 to $5 cheaper.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

