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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,525
shipping
12,515
quality
12,509
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Very smooth transaction and prompt delivery even though it was an overseas order. The book was packaged well and arrived safely and in good condition as described.

Date of experience: May 21, 2025
Missouri
2 reviews
0 helpful votes
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Orsino Books is good people
May 31, 2025

Fast and courteous customer service. Product received as described faster than the estimated shipping time. Couldn't have been a better experience.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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ONLY WAY TO GET BOOKS
May 31, 2025

Once I discovered Alibris I never went back; the books are always in good or great condition and so affordable and arrive quickly. Cannot recommend it enough, there's plenty of pre loved books that are awaiting to be in new hands!

Date of experience: May 20, 2025
Maine
1 review
0 helpful votes
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Don't remember
May 31, 2025

Pages fell out after turned a few times
Batteries were dead when it arrived I understand it was a used book, but expected it to be in better condition

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
District of Columbia
1 review
0 helpful votes
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Thank you.
May 30, 2025

The book was as described and promptly received. Would be happy to do business with them again ………………………………………….:

Date of experience: May 20, 2025
Washington
1 review
0 helpful votes
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Happiness is a good book
May 30, 2025

Ordered four books. All from different suppliers. Each arrived in a timely manner and in good order. Very pleased!

Date of experience: May 20, 2025
Michigan
1 review
0 helpful votes
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All five books were in the condition described at time of ordering. Two shops provided tracking #s. Four books arrived within twelve days of shipping notice. One book took seventeen days via standard shipping - no tracking # provided.

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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I had hard time signing into my account
May 30, 2025
Updated review

I had hard time signing into my account. Books are very good price but shipping is costly.

Date of experience: May 20, 2025

Good price and available Simple and fast why do you...
October 11, 2024
Previous review

Good price and available
Simple and fast why do you make me write more

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Excellent!
May 30, 2025

I have ordered from Alibris several times over the years. The books are always in excellent condition.

Date of experience: May 20, 2025
Colorado
1 review
0 helpful votes
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Unstoppable
May 30, 2025

Was very pleased with packaging and the book. The book was in great condition, thank you 😁 👍🏻
This is reading I will be doing this summer 🌞... Many thanks 👍🏻

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Quick to search and clear descriptions for ease of purchase.

Date of experience: May 20, 2025
South Carolina
1 review
0 helpful votes
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I'm not going to title this
May 30, 2025

It was as expected and reasonably priced. Review too short. One hundred characters? Seriously? I'm lowering my rating now. Went from 5 stars to 1. How's that for 100 characters.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Utah
1 review
0 helpful votes
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Had some markings in it (as mentioned in the book details) but they weren't obnoxious or anything. Great quality, quick shipping. Perfect for my college class.

Date of experience: May 20, 2025
Georgia
1 review
0 helpful votes
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Great condition!
May 30, 2025

Book was in Excellent condition when received. Much better than the actual description. Would probably buy from them again.

Date of experience: May 20, 2025
Ohio
1 review
0 helpful votes
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Ferrante & Teicher
May 30, 2025

Item was shipped very quickly and in condition described. Would use this company again. My mom was very happy with this.

Date of experience: May 20, 2025
Massachusetts
1 review
0 helpful votes
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The book took over 14, days to receive when you said 5-7 business days, totally unacceptable. I will not be using your set again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
North Carolina
1 review
0 helpful votes
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Mixed review
May 30, 2025

The book arrived in a reasonable amount of time as promised. Very pleased with the condition of the book, really like new. However, the packaging was defective, pressed between two sheets of cardboard. It was not centered and the side was open, exposing the end of the book. It could have easily been removed, fallen out, or damaged during shipping.

Date of experience: May 20, 2025
Rhode Island
1 review
0 helpful votes
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Good value!
May 30, 2025

Initially got the wrong book bur it all worked out well in the end. Will definitely be using this service again!

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Book order
May 30, 2025

I was impressed with both the timeliness of the delivery and the quality of the condition of the book. Thanks.

Date of experience: May 20, 2025
Washington
1 review
0 helpful votes
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Experiance
May 30, 2025

It was great as always. I love this site for used books and will continue to use them for future orders.

Date of experience: May 20, 2025