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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very smooth transaction and prompt delivery even though it was an overseas order. The book was packaged well and arrived safely and in good condition as described.
Fast and courteous customer service. Product received as described faster than the estimated shipping time. Couldn't have been a better experience.
Once I discovered Alibris I never went back; the books are always in good or great condition and so affordable and arrive quickly. Cannot recommend it enough, there's plenty of pre loved books that are awaiting to be in new hands!
Pages fell out after turned a few times
Batteries were dead when it arrived I understand it was a used book, but expected it to be in better condition
The book was as described and promptly received. Would be happy to do business with them again ………………………………………….:
Ordered four books. All from different suppliers. Each arrived in a timely manner and in good order. Very pleased!
All five books were in the condition described at time of ordering. Two shops provided tracking #s. Four books arrived within twelve days of shipping notice. One book took seventeen days via standard shipping - no tracking # provided.
I had hard time signing into my account. Books are very good price but shipping is costly.
Good price and available
Simple and fast why do you make me write more
I have ordered from Alibris several times over the years. The books are always in excellent condition.
Was very pleased with packaging and the book. The book was in great condition, thank you 😁 👍🏻
This is reading I will be doing this summer 🌞... Many thanks 👍🏻
It was as expected and reasonably priced. Review too short. One hundred characters? Seriously? I'm lowering my rating now. Went from 5 stars to 1. How's that for 100 characters.
Had some markings in it (as mentioned in the book details) but they weren't obnoxious or anything. Great quality, quick shipping. Perfect for my college class.
Book was in Excellent condition when received. Much better than the actual description. Would probably buy from them again.
Item was shipped very quickly and in condition described. Would use this company again. My mom was very happy with this.
The book took over 14, days to receive when you said 5-7 business days, totally unacceptable. I will not be using your set again.
The book arrived in a reasonable amount of time as promised. Very pleased with the condition of the book, really like new. However, the packaging was defective, pressed between two sheets of cardboard. It was not centered and the side was open, exposing the end of the book. It could have easily been removed, fallen out, or damaged during shipping.
Initially got the wrong book bur it all worked out well in the end. Will definitely be using this service again!
I was impressed with both the timeliness of the delivery and the quality of the condition of the book. Thanks.
It was great as always. I love this site for used books and will continue to use them for future orders.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

