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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered 3 books from different vendors in the last couple weeks. Alibris is now asking for a review but did not note the book title. It's hard for me to rate exactly how my experience was without knowing what the order was.
'Bait and switch' with the discount codes and shipping costs should be included in most purchases. I've paid 50% more for a book that I initially thought that I would pay. Don't deceive in order to sell. We won't be back
Successful! I am very pleased with my experience with Alibris. I have ordered several books over the last few years and have never had a problem. Great resource!
Books arrived on time and at a price I found reasonable. One of the books was listed as a hardback and arrived as a paperback but I suspect this is a fault of the originating seller.
Easy to filter for my criteria. I only wish I had options for sorting the results.
I was very happy with the price I paid and the delivery, since it was delivered when I was told it would be. That being said, I don't think that the "Very good" product rating was very accurate. There was more wear on the cover than I expected there to be. I think a "Good' would have been more appropriate.
Check-out process was quick and easy, and the price for the book was very good!
Ordering a replacement copy (of one that was cancelled because it was out of stock) was made easy with a link of similar quality. Always a bit more expensive but the time saved makes it totally worth it.
If you want an old movie or old book. You will probably find it on Alibris. Alibris has many non-profits that post items for sale like old movies and old books. Some newer items as well.
Items always as described (e.g. Dvd's listed as very good ARE very good). Items are often delivered before expected. Great prices. I'm also able to find out of print books.
First time shopper here... I had a question that needed to be answered before submitting my order and I received a reply in less than 24hrs to the message I sent to customer service and on a Sunday. I don't even answer emails in my store that fast. Huge kudos for that. Even if it's automated, that's still amazing in 2026.
I began purchasing from Alibris when I began looking for other options than Amazon for obtaining books that I need. I can often find particularly a used copy of a book in very good condition for a very favorable price. The savings is a major reason I continue to return to Alibris to purchase reading materials.
I was very happy with my experience with Common Crow Books, who assisted me with a question I had, shipped the item promptly, and provided excellent customer service in every way.
Happy to find this book -- but there was some weird dynamic pricing going on, which makes me very skeptical about whether I'd want to buy from this site again.
It was vary nice and in a pretty good condition for the product I would recommend this place again for any one looking for old books
I put together a cart of 8 carefully selected books for a research paper I'm writing. When I reset my password, my cart emptied and there was no way to get back to that cart. I had to go back and reselect each of the books again, which set me back, time-wise, by quite a bit.
Today, I found the book I was looking for, plus a couple of others that have been on my "need to buy" list. One in "like new" condition is $32 less than new/retail, and the others in my cart offer significant savings as well.
I was disappointed that one if my books was canceled right after placing my order. If there's something you want don't hesitate because someone else will snatch it up.
Frustrated with website blocking me from ordering. I have to make multiple attempts just to order one book. I have ordered from Albris lots of time before with no difficulties.,
Hard-to-find books at reasonable prices. It does not get any better than that.
Very satisfied customer here! I ordered a book at a great price, very good condition and shipping was quicker than I expected.
I like that you can choose the state of the book you want, i. E. fair, good, etc. I have not received anything other than what I wanted.
I, almost, always find what I am looking for. The various sellers and condition of the books is most helpful.
When I first saw the alibris name I was impressed that they used the latin word for book. I used to have stickers for the inside of my books that said ExLibris____(from the library of) where I wrote my name under a unicorn and rainbow motif. Then I thought about the prefix A sometimes meaning not, and still consider it an odd name for a book-selling website, but I was easily won over by the ease of use, selection, and great prices!
First time discovering your site. Found exactly what I was searching for - at excellent price. The check out process was quick and clear. Thank you!
The order seem to take quite a long time to arrive, but it was over the Christmas season so I guess there's a reason for that. The book I ordered was an excellent condition and I'm very pleased with the order..
Quick, efficient… books in very good condition. Service is good …no issues.
The selection is as extensive as amazon, the prices as good or slightly better, and the postage definitely better. Delivery is not as fast, but if you're not in a crazy hurry for the book, that's fine. If you want to know more about the book's contents, look it up on amazon then if you still want it shift to alibris for purchase.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

