Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I loved the book in awesome condition and as described thank you so much i am still studing it because it was for 52 weeks but im loving every second of it. 🙏🏻
Buenas condiciones y buenas precio. Me ha servido mucho para estudiar, asi que me sir to satisfecha con mi compra.
Item almost like new...
And affordable so that i way able to enjoy and have an experience that is worth it..
Easy and fast. Lots of choices for an out-of-print book. This is my first time ordering through Alibris. I do not normally order used books online, so I will see how very good is "very good".
Site is very user-friendly, offers a large variety of options.
All rec'd as expected in relatively timely manner; like the Albris experience for used books; wish it was easier when ordering multiple books to 1) order from same seller and 2) reduce shipping charges from same location; otherwise I really like Alibris and have recommended to others!
See title. I love the site and how well it works. One addition I would like is an easier wwy to buy multiple books from the same location and reduce shipping costs. Otherwise like albiris.
I saved a lot of money buying this text book used. Shipping is fast! I will definitely use this site again.
My order was received on time. I find it annoying, however, to be sent an email purporting to be a simple request for confirmation of receipt of my order, only to discover that it is in reality a form compelling me to give a review that commands me to write at least 100 characters! Fool me once, shame on you.
Alibris is a great site for books, rare and otherwise. They're my go-to for myself and gifts for family.
I ordered six of the same book for gifts. Even though they were used, they looked new. I am very happy with Alibris.
Pre-filled all of my necessary information, so it literally took me a minute to find the book and order it.
Book was delivered on time, arrived in fine condition, and was exactly as described. The experience was painless and professional in the highest degree. Highly recommend Alibris and their commitment to continuous improvement of the process.
I was concerned I hadn't received the book. But when I picked up the mail next day, there it was. Thank you so much.
You had the book cover I wanted, done by a special artist a long time ago. That was the mystery I got the answer to.
It was quick and easy check out and processing. All items on Wishlist are updated regularly.
I was not able to obtain the quality of the order and not sure I should proceed.
I received the book as ordered, but it took longer than the estimated time. The description was accurate. EMails written were not replied to by the seller.
I received my book, 24 days after ordering; 19 days after shipping; only 1 out of 3 emails answered;
A tracking number was given, but USPS had no record of it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

