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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found the first book I wanted right away. The second is apparently rare.
Arrived quickly in the condition described. Very good deal. The wear was very minor. I am happy with the purchase.
I stopped buying from Amazon's because of poor return practices. Alibris always has collected
Many book stores that furnishes people excellent books at great prices
I'm boycotting Amazon but I'm exclusive Alibis now. I find the books I want in good better condition at decent price.
Order for a gift was cancelled, but the item from the same sellers shows it is still available one week later.
Received promptly! My friend was excited to receive it! Received promptly! My friend was excited to receive it! Received promptly! My friend was excited to receive it! Received promptly! My friend was excited to receive it!
As described, the book arrived in excellent condition and in timely fashion. This is the type of service I've always experienced with alibris. Thank you!
If I'm unable to find a book at my local bookstore and they can't order it for me, I can usually get it through alibris!
I haven't actually seen my book yet. It was delivered to someone who's going to bring it to me in about a month. So, any comments I make now can only be with respect to the options and opportunity to purchase and the process following my selection, up until the delivery. My only real complaint is in regards to the tracking. The DHL site led me to believe that my package was going to another destination and that it had been delivered about 10 days before it was actually delivered. So there was a period of concern about where my book was or if it was actually going to arrive. I did assume that if it did not arrive that Alibris would be accommodating.
Good and reasonable prices, well organized, easy to use, has needed relevant information---every time!
Always first and best choice!
If you publish this on public websites, do not give my name. You can use LS.
Alibris is well organized, easy to use, always there. The bo0ks are reasonably priced. I recommend Alibris to all my friends whenever buying books comes up. Moreover, I do not want to support Amazon's market control and domination efforts. Under-price Amazon and you'll be around for a long, long time! Thank you for being there, and persevere!
Easy to find and order. Prompt arrival w tracking. Book condition as described. One hundred characters minimum.
Apparently this field is made to be mandatory and is required. It forces the customer to submit content otherwise I cannot "Submit". Very bad business customer-relations policy. Please make this field optional.
THIS SURVEY IS TOOOOOO LONG! Someone in authority has made a serious error with the length of this survey. Until it's reduced, I will never complete the form again.
Alibris is always my go to for buying used books. Especially ones that are hard to find.
The process was very easy and straightforward. No hiccups.
Shopping at Alibris has been a consistently positive experience. The site offers a wide selection of new, used, and rare books at competitive prices, making it easy to find hidden gems and out-of-print titles. The interface is user-friendly, and the search function helps narrow results by condition, price, or seller. Each item includes detailed descriptions, and I appreciate the ability to buy from independent sellers. Shipping times vary depending on the seller, but I've always received my orders within the estimated window. Customer service is responsive and helpful when issues arise. Overall, Alibris is a reliable and budget-friendly option for book lovers, especially those looking for hard-to-find titles or wanting to support independent bookstores.
When I ordered, Alibris looked like the most reliable vendor among the ones selling the book I was looking for. The book came on time, was in excellent condition.
The service was absolutely outstanding! Was delivered quickly and safely! I appreciate all the effort that they go through to make sure that my package was delivered on time and in excellent condition!
Purchased book May 2. Book arrived May 25. It seems weird that things used to arrive in 1-2 weeks but now ever since promises of 2 day shipping, regular shipping is extended to 3.5 weeks. The Book is in great shape. Only reason for 4 stars is I would have appreciated communication from seller about delivery time.
Great selection, good information about books, good prices. Thank you!
Clear easy-to-use website, good selection and prices - highly recommend.
Fast service. Able to find an older book. Great place to find hard to find books.
Arrived in projected time.
Thanks so much for this book! I have been doing it with my kids. I also homeschool and I'm so glad I found your site. I ordered several books last year and I've never had a negative experience. The books are in great condition and at a very fair price.
I searched and searched for this book. I even ordered a copy from the UK from a different site but my bank stopped the transaction. My friend recommended Alibris to me and I'm so glad she did!
I was pleased to be able to order several books through Alibris. Some of them were like new, but all of them were in either excellent or very good condition. The shipping was also very prompt.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

